Senior ServiceNow Developer

🔥 9 hours ago

🇺🇸 United States – Remote

💵 $136k - $184k / year

⏰ Full Time

🟠 Senior

🔧 ServiceNow

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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General Dynamics Information Technology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1954

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

General Dynamics Information Technology is a company at the forefront of technological innovation, offering a wide range of services including consulting, digital modernization, and application services. The company is heavily involved in implementing solutions related to artificial intelligence, cloud computing, cybersecurity, high-performance computing, and quantum technologies. GDIT is committed to supporting government and defense sectors, providing mission-critical services such as logistics and supply chain management, intelligence, and homeland security. The company also focuses on diverse and inclusive hiring practices and actively promotes employee well-being. Through its digital accelerator solutions and pioneering use of emerging technologies, GDIT aims to propel agencies' missions forward and address complex technological challenges.

📋 Description

• Serve as Technical Lead for a team of ServiceNow Developers • Provide hands-on technical direction and leadership across platform initiatives • Design and implement custom Agentic AI workflows, AI Agents, and Now Assist Skills • Develop AI-driven Service Desk solutions using Agentic AI and Now Assist across Voice and Email support channels • Assess customer business needs and lead ServiceNow platform enhancements • Modernize and automate Change Management processes and enable external system integrations • Plan, lead, and execute Service Operations Workspace implementation and deployment • Develop custom ServiceNow applications for program-level, customer-critical communications tracking • Lead and participate in high-level ServiceNow solution demonstrations • Design, develop, and maintain REST-based integrations with Oracle IDM, Oracle Databases, and GovDelivery • Design, develop, and maintain ServiceNow ITOM and CMDB capabilities • Implement data modeling, discovery, service mapping, and governance for reliable enterprise configuration data

🎯 Requirements

• Technical Training, Certification(s) or Degree • 8+ years of related experience • Deep, proven expertise developing and customizing ServiceNow applications, modules, and AI solutions/workflows • Expert proficiency with SOAP, REST, and web services integrations • Experience integrating with Oracle IDM, Oracle Databases, and/or GovDelivery • Expert proficiency with ServiceNow ITOM and CMDB, including data modeling, discovery, service mapping, and/or governance • Excellent scripting skills in at least one language, preferably JavaScript • Experience serving as a technical lead for a development team • Understanding of the Agile software testing process and lifecycle • Analytical, problem-solving, and debugging skills • Organizational and time management skills • Customer interaction and stakeholder negotiation skills • Ability to analyze requirements, troubleshoot issues, and develop technical solutions • Ability to identify, understand, document, and create functionality aligned with customer value streams • Ability to communicate as a high-level technical authority and contribute to whitepapers, BOEs, and design documents • Ability to lead high-stakes customer demonstrations • Ability to drive methodology changes, manage customer deliverables, and shape standards • Ability to collaborate with and influence stakeholders, mentor junior team members, support staff development, lead knowledge shares, and lead innovation projects and tech pilots • Ability to identify and learn new technologies quickly • ServiceNow Certified Systems Administrator certification • US citizenship is not required • BI Full 6C (T4) public trust requirement

🏖️ Benefits

• AI-powered career tool identifying career steps and learning opportunities • Internal mobility team supporting career goals • Comprehensive benefits and wellness packages • 401(k) with company match • Competitive pay • Paid time off • Full-flex work week • Medical plan options, including options with Health Savings Accounts • Dental plan options • Vision plan options • Vacation, sick, and personal time off • Paid holidays • Paid parental, military, bereavement, and jury duty leave • Up to 160 hours of paid family leave in a rolling 12-month period for eligible employees • Short- and long-term disability benefits • Life insurance • Accidental death and dismemberment insurance • Personal accident insurance • Critical illness insurance • Business travel and accident insurance • Remote work • Less than 10% travel