Service Training Operations Leader

🔥 1 minute ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟠 Senior

⚙️ Operations

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

🏢 Enterprise

💰 $1.2G Post IPO secondary on 2024-12

Healthcare • Enterprise

GE HealthCare is a global healthcare technology company focused on developing products, technologies, and solutions that improve patient care and healthcare delivery. The company emphasizes innovation, next-generation solutions, and improving wellbeing worldwide. It operates in many countries (offices in 80 countries) and offers career opportunities across early careers and professional roles. GE HealthCare communicates a mission to make healthcare better and champions employee wellbeing, diversity, and equal opportunity.

📋 Description

• Own operational processes supporting Service Training eCommerce, including order fulfillment, billing, customer transactions, access management, and renewals • Manage training billing, reconciliations, payment records, and related operational activities • Own technical training revenue reporting and partner with Finance and Controllership to improve forecasting and accuracy, resolve discrepancies, and support compliant revenue recognition • Govern training catalog activities, including course creation, maintenance, updates, pricing alignment, and data integrity across systems • Serve as a subject matter expert for assigned operational systems, tools, and processes • Provide guidance and support to internal stakeholders • Partner with business and technical teams on system enhancements, integrations, testing, automation initiatives, and process improvements • Analyze operational and financial data to identify trends, risks, control gaps, and revenue and performance opportunities • Develop and maintain standardized procedures, documentation, controls, and records for consistency, audit readiness, and QMS/EHS compliance • Support a safety-first mindset, inclusion, collaboration, continuous improvement, and people development

🎯 Requirements

• For USA roles: Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 6 years of experience in the relevant job family/functions • Demonstrated experience supporting revenue reporting, billing, financial reconciliation, or other operational processes with direct business or financial impact • Demonstrated experience managing operational processes involving multiple systems, stakeholders, transactions, and competing priorities • Experience supporting catalog management, eCommerce operations, order fulfillment, customer transactions, or similar business operations processes • Strong analytical and problem-solving skills • Strong proficiency with Microsoft Excel and/or Power BI, Claude, or other AI platforms used for analytics • Experience working with operational, financial, or performance data • Experience leading continuous improvement, Lean, process standardization, or workflow optimization efforts • Strong written and verbal communication skills • Ability to work independently, manage competing priorities, and deliver accurate results in a fast-paced environment • Must be legally authorized to work in the United States • Employment visa sponsorship is not available now or in the future • Desired: associate's or bachelor's degree in business, finance, operations, information systems, accounting, supply chain, or related field • Desired experience with training operations, finance, learning operations, customer training, technical training, Oracle, Service Shop, Esker, Billing Finance Engine, ServiceMax, Power BI, Smartsheet, learning management systems, eCommerce systems, QMS, audits, financial controls, or regulated industries

🏖️ Benefits

• Professional development • Competitive compensation • Great work environment • Equal Opportunity Employer • Drug screen as applicable • No relocation assistance

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume