Director – Digital Operations, Manufacturing Execution

🔥 13 hours ago

🌐 United States, United Kingdom – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote

💵 $152k - $202k / year

⏰ Full Time

🔴 Lead

⚙️ Operations

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GE Aerospace

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🎖️ Defense

💼 Consulting

Manufacturing • Defense • Consulting

GE Aerospace is a world-leading provider of jet and turboprop engines, as well as integrated systems for commercial, military, business, and general aviation aircraft. The company is dedicated to advancing sustainable aviation through the development of efficient aircraft engines compatible with alternative fuels and collaborates across the industry to promote innovation and safety in flight.

📋 Description

• Lead the digital operations function for Manufacturing Execution • Own ongoing support, operational continuity, service performance, and platform stewardship • Provide steady-state ownership across PlantApps, PFMD, Bluestreak, and related manufacturing digital platforms • Lead cross-functional operations, support, product, and architecture teams • Establish and manage support models, operating models, service governance, and platform ownership structures • Drive uptime, operational stability, support responsiveness, platform health, and issue resolution • Partner with operations teams, product owners, architects, support teams, and site users • Govern service delivery through KPIs, operating cadences, escalation paths, and performance reporting • Lead root cause analysis, corrective actions, and continuous improvement • Ensure operational readiness and service continuity for releases, upgrades, migrations, implementations, and platform transitions • Prioritize investment and attention across support needs, service risks, platform health, and operational demands • Drive compliance, controls, and cybersecurity adherence • Build a culture grounded in FLIGHT DECK, respect for people, continuous improvement, customer value, and accountability • Shape and optimize the future-state operating model for enterprise manufacturing digital operations

🎯 Requirements

• Bachelor’s degree from an accredited university or college with minimum of 8 years of professional experience, OR Associate’s degree with minimum of 11 years of professional experience, OR High School Diploma with minimum of 13 years of professional experience • Minimum 5 years of professional experience in Digital Operations • Legal authorization to work in the U.S. or UK • No employment visa sponsorship for U.S. employment • Baseline Personnel Security Standard (BPSS) clearance required and must be maintained for the UK role • Strong experience leading digital operations, service delivery, application support, or platform operations in a complex enterprise environment • Experience with Manufacturing Execution Systems (MES), manufacturing applications, or other business-critical digital platforms • Experience operating and improving platforms with accountability for service continuity, uptime, support responsiveness, and operational stability • Experience working across multiple platforms and stakeholder groups to create operating models and governance structures • Understanding of service management, incident/problem management, release readiness, operational controls, and platform lifecycle support • Familiarity with digital manufacturing environments and technology supporting safety, quality, delivery, and cost • Experience leading support, product, architecture, and engineering in a matrixed global organization • Experience coaching, developing, and optimizing teams • Excellent communication, analytical, organizational, and execution skills • Strategic thinking and ability to translate vision into an operating model and action plans • Ability to work through ambiguity, scale, and organizational complexity • Customer-focused and operationally disciplined approach • Successful completion of a drug screen, as applicable, for U.S. employment • Military experience is equivalent to professional experience

🏖️ Benefits

• Annual discretionary bonus based on a percentage of base salary / commission based on the plan • Medical, dental, vision, and prescription drug coverage • Health Coach from GE Aerospace • Employee Assistance Program with 24/7 confidential assessment, counseling, and referral services • GE Aerospace Retirement Savings Plan • 401(k) savings plan with company matching contributions and company retirement contributions • Fidelity resources and planning consultants • Tuition assistance • Adoption assistance • Paid parental leave • Disability insurance • Life insurance • Paid time off for vacation or illness • UK FlexChoice flexible benefits plan • Non-contributory pension • Bonus • Car allowance • Life assurance • Group income protection • Private medical cover • 26 days holiday, with flexible option to buy or sell • Professional development • Relocation assistance

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