Clinical Trainer

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Logo of GEHA Health

GEHA Health

1001 - 5000 employees

Founded 1937

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

GEHA Health is a large benefits association dedicated to serving federal employees, retirees, and their families. Founded by postal workers in 1937, GEHA offers a comprehensive range of health and dental plans, including FEHB and PSHB options, as well as additional benefits such as gym memberships, vision benefits, and wellness rewards. With a network of 1. 7 million providers nationwide and extensive prescription drug coverage, GEHA prioritizes reinvesting profits to enhance member experiences and support federal workforce health. Their plans include Medicare Advantage options and a robust telehealth offering, ensuring their members receive the best possible care and coverage.

📋 Description

• Develop and administer large-scale internal learning programs for the Clinical Operations Division in in-person and virtual environments • Collaborate with clinical leaders and key stakeholders to assess learning and development needs • Develop curricula and learning offerings aligned with business needs and strategic goals • Partner with subject matter experts to develop, update, and expand in-person, blended, and virtual learning programs • Provide orientation for new clinical staff and ongoing educational programs for existing staff • Deliver training through interactive workshops, exercises, scenario-based training, webinars, on-demand training, and distance learning • Monitor content for consistency, accuracy, clarity, navigation, best practices, and user experience • Partner with an Instructional Designer to create digital training courses, materials, instructor guides, and other learning media • Maintain knowledge of emerging clinical applications to support training-material development and delivery • Recommend and use vendor programs aligned with instructional goals • Facilitate programs reinforcing GEHA’s vision, corporate initiatives, strategy, and goals • Monitor and evaluate training effectiveness through assessments, feedback, and performance-improvement tracking • Work independently in collaboration with the management team

🎯 Requirements

• Active Registered Nurse (RN) license required • Bachelor’s or master’s degree in a health-related field • 5+ years of experience in clinical training, clinical education, or staff development in a healthcare setting • Experience in managed care, provider networks, or population health training preferred • Experience with clinical systems and platforms • Familiarity with healthcare compliance regulations, including HIPAA and accreditation standards such as NCQA and URAC • Experience with virtual and blended learning models • Strong understanding of adult learning principles and instructional design methodologies • In-depth knowledge of clinical workflows, care management, utilization management, and healthcare operations • Excellent facilitation and presentation skills • Ability to translate complex clinical concepts into engaging, easy-to-understand training materials • Strong project management skills and ability to manage multiple training initiatives simultaneously • Exceptional communication and people skills • Data-driven approach to assessing training effectiveness and identifying continuous-improvement opportunities • Ability to provide non-cellular high-speed internet service such as fiber, DSL, or cable modem for a home office • Minimum internet speed of 30 Mbps download and 5 Mbps upload • Latency response time lower than 80 ms • Hotspots, satellite, and wireless internet service are not allowed • Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information • Must reside outside U.S. territories and outside Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, and Maine

🏖️ Benefits

• Competitive pay/salary ranges • Incentive plan • Health/Vision/Dental benefits effective day one • 401(k) retirement plan with dollar-for-dollar company match up to 4% employee contribution, plus a 6% annual company contribution • Robust employee well-being program • Paid Time Off • Personal Community Enrichment Time • Company-provided Basic Life and AD&D • Company-provided Short-Term & Long-Term Disability • Tuition Assistance Program • Professional development • Advancement opportunities • Remote/work-from-home option

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