Creative Services Traffic Manager

Job not on LinkedIn

🔥 20 minutes ago

🇺🇸 United States – Remote

💵 $100.4k - $127k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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Logo of GEHA Health

GEHA Health

1001 - 5000 employees

Founded 1937

🏥 Healthcare

🛡️ Insurance

⚕️ Healthcare Insurance

Healthcare • Insurance • Healthcare Insurance

GEHA Health is a large benefits association dedicated to serving federal employees, retirees, and their families. Founded by postal workers in 1937, GEHA offers a comprehensive range of health and dental plans, including FEHB and PSHB options, as well as additional benefits such as gym memberships, vision benefits, and wellness rewards. With a network of 1. 7 million providers nationwide and extensive prescription drug coverage, GEHA prioritizes reinvesting profits to enhance member experiences and support federal workforce health. Their plans include Medicare Advantage options and a robust telehealth offering, ensuring their members receive the best possible care and coverage.

📋 Description

• Lead, mentor, and manage the Traffic Coordinators team, providing guidance, support, and professional development. • Oversee intake, scoping, scheduling, and delivery of all marketing projects for the Creative Services team. • Collaborate with Growth Strategy Managers, Member Communication Managers, and Creative Services team members to clarify objectives, requirements, and timelines. • Provide expert-level technical oversight of Creative Services workflow, process mapping, and reporting across multiple workstreams. • Assign project personnel and allocate resources based on workload and skill alignment. • Ensure proofing review cycles are executed accurately and efficiently and facilitate stakeholder approvals. • Develop and maintain reports and Workfront dashboards covering project and campaign status, team workload, and operational performance. • Identify process improvement opportunities and implement workflow best practices. • Lead cross-functional Traffic meetings to maintain project tracking, communication, and stakeholder alignment. • Manage rush requests and negotiate tradeoffs to protect the team from burnout. • Support consistent, high-quality, timely, and accurate delivery of marketing materials. • Source and onboard freelancers with creative leadership and procurement; manage freelancer schedules, deliverables, and deadlines.

🎯 Requirements

• Bachelor’s degree in advertising, Communications, Marketing, or a related field. • 5+ years of experience working with creative teams; partnering with designers and copywriters to generate high-volume work in a regulated environment. • 3+ years of experience with proven leadership, accountability and people management skills, with experience steering teams in a creative or marketing environment. • Strong organizational abilities and mastery of workflow, with the capacity to manage multiple projects, deadlines, and details simultaneously. • Excellent communication skills, fostering collaboration and alignment across diverse teams and stakeholders. • Demonstrated problem-solving and process mapping skills with a positive, solution-focused attitude. • Ability to take ownership of projects and drive accountability for results. • Expert-level/super user and consultant of project management systems/platforms, like Workfront. • Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office. • A minimum standard speed for optimal performance of 30x5 (30 Mbps download x 5 Mbps upload) is required. • Latency (ping) response time lower than 80 ms. • Hotspots, satellite and wireless internet service is NOT allowed for this role. • A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. • Must reside in an eligible U.S. state; employees are not hired from U.S. territories or Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, or Maine.

🏖️ Benefits

• Competitive pay/salary ranges • Incentive plan • Health/Vision/Dental benefits effective day one • 401(k) retirement plan: company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution • Robust employee well-being program • Paid Time Off • Personal Community Enrichment Time • Company-provided Basic Life and AD&D • Company-provided Short-Term & Long-Term Disability • Tuition Assistance Program • Remote opportunity • Hybrid and work-from-home options for many roles

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