Field Service Engineer

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $115k - $172k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform timely and accurate preventative maintenance of medical equipment in hospitals or healthcare systems • Troubleshoot, repair, and install moderately complex equipment • Lead customer communications and serve as an escalation point for customer concerns, including installations • Own customer issues from dispatch or identification through resolution • Engage with team members to develop appropriate customer solutions • Lead installations, validations, maintenance, and service repairs on designated equipment • Leverage customer relationships to assist customers and service sales with contract and on-demand revenue growth • Maintain customer relationships and ensure timely communication, resolution, and follow-up • Follow company policies, procedures, hospital protocols, and regulatory and compliance requirements • Document all work performed daily, including debriefing, metrics, and parts ordering • Recommend value-added services to customers and/or sales teams • Use GE HealthCare escalation processes and collaborate with regional and national support on corrective action plans

🎯 Requirements

• Associate degree in a related field or equivalent military education and 4 years of experience servicing electronic equipment, OR high school diploma/GED and 6 years of relevant experience • Valid driver's license required and must be maintained • Experience with web applications and Microsoft Suite products • Legal authorization to work in the United States required; employment visa sponsorship is not available • Ability to be available after hours and/or work a rotating on-call schedule including weekends • Ability to manage multiple, competing priorities while maintaining customer satisfaction • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level, flex/extend neck, and demonstrate good hand and finger dexterity

🏖️ Benefits

• Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development • Competitive compensation • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Great work environment • Relocation assistance not provided