Field Service Engineer – Level 2

🔥 0 minutes ago

🌪️ Oklahoma – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🔧 Field Service Engineer

Where this job comes from

Posted on GE HealthCare's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform preventative maintenance, installations, troubleshooting, and repairs on life-changing medical equipment for one or more modalities within a hospital or healthcare system in the Tulsa, Oklahoma area • Assist customers in using instruments and systems • Provide educational programs and train customers on computerized systems • Troubleshoot customer complaints and perform necessary repairs • Work with service engineering team members and other staff to develop solutions for complex customer requirements • Develop and maintain customer relationships to ensure high levels of satisfaction • Conduct intake meetings at customer sites to understand needs, establish service plans, set expectations, and ensure follow-through • Coordinate and manage multiple priorities to complete assigned tasks within established timeframes • Utilize data analysis skills to resolve customer issues and identify opportunities • Leverage the knowledge base to solve customer challenges • Maintain appropriate documentation for services performed, including troubleshooting steps and test equipment results • Perform other assigned duties

🎯 Requirements

• Associates degree, Bachelor’s degree, military education, or High School Diploma/GED with 6+ years of experience servicing electrical equipment • 2+ years of experience servicing medical equipment • Proficiency in Microsoft Office Suite required • Strong communication skills • Ability to analyze and troubleshoot technical issues • Valid Driver's License • Ability to be available after-hours and/or work a rotating on-call schedule, including weekends • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, sit and stand for long periods of time • Ability to reach at, above and below shoulder level, flex or extend neck, and have good hand and finger dexterity • Legally authorized to work in the United States • GE HealthCare will not sponsor individuals for employment visas, now or in the future • Successful completion of a drug screen, as applicable

🏖️ Benefits

• Professional development • Competitive compensation • Relocation assistance provided • Great work environment • Challenging careers • Equal Opportunity Employer • Drug screen as applicable • Potential access to customer-mandated vaccination programs

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