Field Service Engineer

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

Where this job comes from

Posted on Kardex's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of Kardex

Kardex

1001 - 5000 employees

Founded 1989

🚘 Automotive

🏥 Healthcare

🍽️ Food & Beverage

Automotive • Healthcare • Food & Beverage

Kardex is a global leader specializing in automated storage and retrieval solutions designed to optimize warehouse operations. Their offerings include vertical lift modules, vertical buffer modules, horizontal carousel modules, and fully integrated AutoStore solutions. Kardex serves a variety of industries, including automotive, healthcare, food and beverage, pharmaceuticals, and third-party logistics. They focus on enhancing storage capacity, order fulfillment speed, and productivity with innovative and scalable systems. Kardex also provides comprehensive lifecycle services, including modernization, consulting, and digital services through platforms such as Kardex Connect.

📋 Description

• Support active customer sites to maximize system availability and stability • Commission and test AutoStore hardware and software before customer handover • Troubleshoot and resolve customer support issues remotely through the ticketing system and on-site • Create documentation covering best practices, standard operating procedures, and issue-resolution techniques • Train customer end users and maintenance personnel on AutoStore and Kardex-supplied subsystems • Support customers during project ramp-up periods • Work outside standard business hours, including late nights or weekends, as needed • Travel to project sites, sometimes for approximately one week per trip

🎯 Requirements

• No explicit qualifications, education, certifications, experience requirements, technical skills, language requirements, or work authorization requirements provided

🏖️ Benefits

• No benefits or compensation extras specified

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