Field Service Engineer

🔥 0 minutes ago

🎰 Nevada – Remote

🎰 Nevada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Perform timely and accurate preventative maintenance of medical equipment at hospitals or healthcare systems • Troubleshoot, repair, and install moderately complex medical equipment • Lead customer communications and serve as an escalation point for customer concerns • Own customer issues from dispatch or identification through resolution • Lead installations, validations, maintenance, and service repairs on designated equipment • Maintain customer relationships and ensure timely communication, resolution, and follow-up • Document all work performed daily, including debriefing, metrics, and parts ordering • Recommend value-added services to customers and/or sales teams • Use GEHC escalation processes and collaborate with regional and national support on corrective action plans • Drive customer satisfaction through Service Excellence • Cover daily service for the Las Vegas service region and surrounding markets

🎯 Requirements

• Associate degree in a related field or equivalent military education and 4 years of experience servicing electronic equipment, or high school diploma/GED and 6 years of relevant experience • Technical capabilities in Xray, R&F, Mammo, and UL modalities • Valid driver's license, maintained throughout employment • Experience with web applications and Microsoft Suite products • Legal authorization to work in the United States • No employment visa sponsorship available now or in the future • Availability after hours and/or for a rotating on-call schedule, including weekends • Ability to manage multiple competing priorities while maintaining customer satisfaction • Ability to lift, carry, push, and pull up to 35 lbs. unassisted • Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods • Ability to reach at, above, and below shoulder level; flex/extend neck; and demonstrate good hand and finger dexterity

🏖️ Benefits

• Professional development • Challenging careers • Competitive compensation • Relocation Assistance Provided: Yes • Drug screen (as applicable) required as a condition of any offer • Potential customer vaccination mandates may apply to certain employees