Lead Customs Specialist – Customs Operations

🔥 8 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $96k - $144k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Develop and execute U.S. and Canada customs operations strategies • Lead and develop a high-performing customs operations team through coaching and talent development • Provide technical leadership and subject matter expertise on customs regulations, import processes, and trade compliance • Drive continuous improvement initiatives to enhance compliance, service levels, productivity, visibility, and operational efficiency • Use KPIs, analytics, and performance metrics for data-driven decision-making and operational governance • Partner with IT and business stakeholders on Global Trade Management and ERP enhancements, automation, and technology-driven process improvements • Establish and manage broker governance programs, including performance measurement, escalation management, corrective actions, and service improvement plans • Collaborate with Logistics, Sourcing, Regulatory, Product Compliance, Planning, Finance, and external service providers to optimize import processes and reduce clearance delays • Lead shipment exception management and critical issue resolution • Develop reporting tools, dashboards, and operational insights • Lead root cause analysis and corrective action initiatives • Resolve complex customs and supply chain challenges while balancing compliance, operational, and business objectives • Serve as a trusted advisor, lead projects, and drive consensus on customs and trade compliance matters

🎯 Requirements

• Bachelor's degree from an accredited university or college, or a high school diploma/GED with at least 10 years of experience • 6+ years of experience • Customs / US Border expertise • Ability to communicate verbally and in writing in English • Advanced proficiency in Microsoft Office applications, including PowerPoint, Excel, Word, Teams, and Outlook • Experience with Microsoft Power BI, Smartsheet, and AI tools • Ability to analyze and resolve problems • Ability to document, plan, market, and execute programs • Established project management skills • Proven experience in customs operations, trade compliance, international logistics, and broker management • Strong knowledge of U.S. customs regulations, import processes, customs entries, and compliance requirements • Demonstrated success leading cross-functional initiatives, process improvements, and operational escalations • LCB, CCS, APICS/ASCM certification, or equivalent professional credentials preferred • Legally authorized to work in the United States; GE HealthCare will not sponsor employment visas

🏖️ Benefits

• Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development • Competitive compensation • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI)