Manager, Digital Platforms

🔥 13 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Support the operational management and continuous improvement of commercial digital platforms • Drive platform stability, reliability, and scalability through standardized operating procedures and governance practices • Monitor operational performance metrics, service levels, and platform health indicators • Coordinate cross-functional teams to resolve operational issues and implement process improvements • Establish and maintain standard work practices that improve consistency and execution quality • Identify operational risks and drive mitigation activities • Manage operational activities across the customer lifecycle, including pre-deal assessments, implementation readiness, go-live coordination, and post-launch reviews • Ensure operational readiness across internal teams before customer deployments and launches • Coordinate launch activities and transition plans for customer onboarding and adoption • Develop and maintain repeatable execution models • Facilitate cross-functional readiness reviews and governance meetings • Implement and maintain operational processes, tools, and workflows supporting platform delivery and customer success • Track program milestones, dependencies, risks, and action plans • Prepare operational metrics, performance reporting, and status updates for governance reviews • Ensure adherence to operational standards, policies, and best practices • Document and continuously improve operating procedures and service delivery processes • Analyze operational and customer performance data to identify improvement opportunities • Drive initiatives improving efficiency, quality, scalability, and customer outcomes • Support root-cause analysis and corrective action planning • Develop reporting mechanisms for platform health, customer readiness, and operational performance • Promote operational excellence, accountability, and continuous improvement

🎯 Requirements

• Degree or background in Information Technology, Engineering, Computer Sciences, or a related field (listed under Desired Qualifications) • Experience in digital platform operations, program management, customer success operations, implementation management, or operational excellence roles • Experience working in cross-functional environments supporting enterprise software, SaaS, digital services, or healthcare technology platforms • Experience in Cyber operations, AWS disciplines, Cloud operations and deployment, IT infrastructure and governance • Strong project and program management skills with the ability to manage multiple priorities simultaneously • Excellent analytical, organizational, and problem-solving capabilities • Strong stakeholder management and communication skills • Experience supporting commercial digital products or healthcare technology solutions (Preferred Qualifications) • Knowledge of Agile, Lean, Six Sigma, ITIL, or related operational methodologies (Preferred Qualifications) • Experience managing customer onboarding, implementation, or go-live activities (Preferred Qualifications) • Familiarity with operational reporting, KPI management, and governance processes (Preferred Qualifications) • Commitment to company behaviors: humility, trust, transparency, focus, ownership, and integrity

🏖️ Benefits

• Total rewards package • Salary and benefits • Career opportunities • Culture that fosters care, collaboration and support • Relocation assistance not provided