Service Manager

🔥 47 minutes ago

🇺🇸 United States – Remote

💵 $92k - $138k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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GE HealthCare

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Act as the single point of contact to customers for timely and satisfactory resolution of concerns • Provide ongoing technical and business support to assigned customers • Maintain knowledge of assigned regions, coverage areas, product lines, and associated configuration installations • Represent the most direct access to appropriate internal functions supporting customers • Develop technical discipline knowledge and execute policy or strategy • Analyze business drivers and integrate team work with other teams • Propose solutions outside set parameters with guidance • Solve straightforward tasks using prior experience and on-the-job training • Use internal technical and analytical resources to make decisions • Provide informal guidance to new team members • Plan and execute service and maintenance activities, including preventive and remedial maintenance, repairs, and refurbishment of products

🎯 Requirements

• Advanced experience in Services & Customer Service Management for roles outside the USA • Knowledge level comparable to a Bachelor's degree from an accredited university or college, or a high school diploma with relevant experience, for roles outside the USA • Bachelor's degree from an accredited university or college for USA-based roles, or a high school diploma/GED with at least 6 years of experience in the relevant Job Family Group(s)/Function(s) • Strong oral and written communication skills • Demonstrated ability to analyze and resolve problems • Ability to document, plan, market, and execute programs • Established project management skills • Legally authorized to work in the United States • No employment visa sponsorship available now or in the future • Successful completion of a drug screen, as applicable • Ability to meet customer vaccination mandates, where applicable

🏖️ Benefits

• Medical, dental, and vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life, disability, and accident insurance • Tuition reimbursement • Professional development • Challenging careers • Competitive compensation • Relocation assistance

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