Training Operations Program Leader

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $108k - $162k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

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Logo of GE HealthCare

GE HealthCare

10,000+ employees

Founded 1892

🏥 Healthcare

💊 Pharmaceuticals

Healthcare • Medical Technology • Pharmaceuticals

GE HealthCare is a leader in precision care, dedicated to providing innovative technologies and integrated solutions that enhance healthcare services. As a stand-alone company, it focuses on imaging, ultrasound, and healthcare IT, empowering clinicians and improving patient outcomes through advanced medical technologies and personalized care solutions. With a significant investment in research and development, GE HealthCare aims to transform healthcare by making hospitals more efficient and therapies more precise.

📋 Description

• Lead operational programs supporting technical training delivery and workforce readiness across the US & Canada Service organization • Translate training demand, business priorities, workforce readiness requirements, and resource constraints into actionable operational plans • Drive training demand planning, capacity forecasting, resource optimization, and backlog management • Serve as primary operational leader for training demand, capacity, and escalations • Partner with field service leadership and global stakeholders to resolve readiness needs and improve training outcomes • Analyze operational metrics, forecasts, dashboards, and business trends to identify risks and opportunities • Lead cross-functional projects improving training operations, learner experience, operational performance, and business outcomes • Drive continuous improvement using Lean principles and structured problem-solving methodologies • Communicate operational insights, recommendations, risks, and improvement opportunities to business and functional leaders • Maintain processes, documentation, controls, and records in accordance with QMS and EHS requirements • Serve as a subject matter expert and provide leadership, guidance, and support across the training ecosystem • Support GE HealthCare’s mission of advancing healthcare through medical technology, intelligent devices, and care solutions

🎯 Requirements

• Minimum of 6 years of experience in technical training operations, workforce enablement, training compliance, workforce readiness programs, or service training operations • Bachelor's degree from an accredited college or university, or high school diploma/GED, required • Experience leading complex cross-functional initiatives involving multiple stakeholders and competing priorities • Experience using operational metrics, dashboards, forecasting tools, analytics, or business intelligence platforms • Program or project management experience, including planning, prioritization, execution, stakeholder management, and risk mitigation • Experience supporting customer-facing operations, workforce readiness programs, technical training compliance programs, training operations, or service organizations • Strong problem-solving skills, including root-cause analysis, alternative evaluation, and sustainable solution implementation • Strong written and verbal communication skills • Ability to work independently, influence without direct authority, and drive results in a matrixed organization • Experience with Power BI, learning management systems, training analytics tools, or related business intelligence platforms • Experience with Lean, Kaizen, continuous improvement, or process optimization initiatives • Experience in healthcare, medical technology, industrial services, technical services, or highly regulated operational environments is desired • Experience supporting QMS processes or regulated business environments is desired • Must be legally authorized to work in the United States • GE HealthCare will not sponsor employment visas for this opening • Successful completion of a drug screen, as applicable, is required • Some customer vaccination mandates may apply to certain employees

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Paid time off • 401(k) plan with employee and company contribution opportunities • Life insurance • Disability insurance • Accident insurance • Tuition reimbursement • Professional development • Great work environment • Challenging careers • Competitive compensation • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI) • Relocation assistance not provided • Equal Opportunity Employer

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