Field Dispatcher

🔥 1 minute ago

🏄 California – Remote

🏄 California – Remote

💵 $24 - $30 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Gemini Legal

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

⚖️ Legal

B2B • Legal

Gemini Legal is a company specializing in providing support services for workers' compensation and civil case workflows. With 20 years of experience, Gemini Legal assists applicant attorneys and their clients by streamlining time-consuming tasks to ensure the best possible outcomes for injured workers. The company focuses on offering exceptional services that enhance case management efficiency for legal professionals.

📋 Description

• Manage daily field assignments, optimize routes and workloads, and support timely resolution of operational escalations • Provide feedback and improvements regarding team performance, Specialist efficiency, Process Server operations, and departmental challenges • Collaborate with Field Supervision, Record Retrieval, Sales, and Client Support on audits, status requests, and operational needs • Configure and maintain department territory maps using Google Maps or similar tools • Monitor and manage daily work distribution based on volume, staffing levels, and geographic proximity • Assist in department meetings, presentations, training sessions, new hire onboarding, and team development • Serve as the primary point of contact for field escalations and coordinate prompt resolution • Monitor and audit TripLog data for mileage accuracy, policy adherence, and operational-cost trends • Support field territory management and calculate team performance metrics • Identify and recommend process and departmental improvements • Participate in quality, metric, and compliance audits • Support Kaizen and other continuous improvement initiatives • Serve as a resource for peers and foster collaboration and team development • Take on additional duties as assigned

🎯 Requirements

• A High School diploma or a GED is required • 9+ months of experience in a related position or within Operations • Skilled in configuring, maintaining, and updating digital territory maps for efficient field coverage • Ability to analyze volume and staffing data to allocate work effectively and balance field assignments • Strong organizational skills to manage daily scheduling, routing, and communication with Process Servers across California • Uses data and reporting tools (e.g., TripLog, dashboards, spreadsheets) to ensure accuracy in data entry, mileage tracking, identify trends, and improve efficiency • Responds quickly and effectively to operational challenges and service escalations • Proficient in shifting priorities, volumes, and territory changes to maintain a consistent workflow • Proficient using a computer, business phone, office software, video conferencing, and other computer programs including Google Workplace (Docs, Sheets, Calendar, Gmail, etc.) • Must be able to perform the essential functions of the position with or without accommodation • Sitting for at least one hour at a time (total: 6-8 hours/day) • Keyboarding for extended periods of time (total: 6-8 hours/day) • Using a phone with or without a headset for extended periods (total: 6-8 hours/day)

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage • Generous paid time off, including PTO, sick leave, volunteer time, and paid holidays • 401(k) plan with company match • Tuition reimbursement program • Employee Assistance Program and legal assistance benefit • Company-paid annual charitable donation in your name • Employee recognition program • Open-door leadership philosophy • Promotion from within whenever possible • Investment in individuals who demonstrate commitment and potential

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