Dispatcher – EMS Experience

Job not on LinkedIn

🔥 1 hour ago

🏄 California – Remote

🏄 California – Remote

💵 $19 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ProTransport-1 Ambulance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2000

🏥 Healthcare

📦 Logistics

🚗 Transport

Healthcare • Logistics • Transport

ProTransport-1 Ambulance is a patient logistics and medical transport company founded in 2000 and based in the San Francisco Bay Area. It provides 24/7 interfacility transfer and event ambulance services for hospital systems and health providers, offering Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) using vehicles equipped with advanced communications and vehicle tracking. The company focuses on connecting patients and providers, streamlining hospital productivity with mobile technology and dispatch coordination, and operates alongside sister companies under the Covalent Health banner.

📋 Description

• Evaluate and triage all transport requests • Deploy the most appropriate resources • Assist with management of incoming call volume • Operate a multi-line computerized phone system and radio communication equipment • Navigate multiple screens and software programs while documenting phone and radio communications in a computer-aided dispatch (CAD) program • Answer, evaluate, and prioritize incoming service requests • Communicate effectively with callers • Maintain familiarity with company service areas and medical facilities • Use knowledge of geography, roadways, and traffic patterns • Follow designated posting plans • Rearrange transports to optimize crew utilization • Resolve critical failures, including vehicle and system failures • Work with field management on daily operations and resolve complaints • Make field staff merges to accommodate business needs • Dispatch and oversee multiple resources across all serviced counties • Prioritize requests according to established policies • Maintain composure while triaging high-acuity requests • Report to the Communications Manager, Communications Supervisor, and/or Communication Center Lead

🎯 Requirements

• High School Diploma, GED, or equivalent • Minimum of one (1) year of previous multi-line telephone experience or prior EMS experience • Ability to type a minimum of forty (35+) words per minute • Ability to communicate clearly and professionally both verbally and in writing • Proficient computer skills including Microsoft Office, email, and spreadsheet software programs • Ability to accurately take incoming requests while simultaneously documenting the information electronically • Must successfully pass the final exam for a Dispatcher after three to four months of paid training • Must successfully obtain EMD certification within six (6) months of beginning employment • Must be available to work all shifts, including day/swing/night shifts, weekends, holidays, and mandatory overtime as needed • Ability to rotate shift assignments based on operational need • Must successfully pass pre-employment screening, including a background investigation and pre-employment drug and alcohol screening • Preferred: Previous work experience as an EMS Dispatcher or Communications Technician • Preferred: POST Certificate • Preferred: Emergency Medical Technician (EMT) certification • Preferred: Internal or external EMS customer service or dispatch experience

🏖️ Benefits

• Paid training for three to four months • Full-time employment • Overtime: 3.5 hours of overtime per day • Mandatory overtime as needed

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