VP, Revenue Cycle Management

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General Medicine

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📦 Logistics

🏥 Healthcare

💰 $32M Series A on 2025-06

Consulting • Logistics • Healthcare

General Medicine is a digital healthcare provider offering virtual primary and specialty care, prescription management, and lab test booking with transparent, up-front pricing and accepted insurance. The platform connects patients with board-certified clinicians and specialists for virtual visits and referrals, and provides personalized health recommendations powered by AI features like “Ask General AI.”

📋 Description

• Define and lead the overarching revenue cycle strategy, aligning with company growth objectives, market expansion, and evolving payer landscapes • Provide executive oversight of patient access, authorization, coding, billing, denials management, collections, and reporting • Partner with executive leadership on revenue forecasting, pricing models, and payer contracting approaches • Drive transformational initiatives to optimize revenue capture, improve margins, and enhance operational efficiency • Establish enterprise-level KPIs, benchmarks, and performance frameworks • Lead organizational design, workforce strategy, leadership development, succession planning, and vendor management • Oversee relationships with third-party billing vendors, clearinghouses, and payer partners • Champion technology, automation, and data analytics adoption • Drive cross-functional alignment with clinical, product, engineering, finance, and operations teams • Lead payer strategy, reimbursement optimization, contract negotiation support, and dispute resolution • Ensure compliance with federal, state, payer, HIPAA, CMS, and commercial payer regulations • Sponsor audit readiness, risk management, and regulatory response initiatives • Provide strategic insights and reporting to the executive team and board • Foster accountability, innovation, and continuous improvement • Anticipate industry, regulatory, and reimbursement changes and adapt strategy

🎯 Requirements

• Bachelor’s degree in healthcare administration, business, finance, or related field • 12+ years of progressive experience in revenue cycle management • At least 5+ years in a director or executive leadership role • Deep expertise in end-to-end revenue cycle operations, including multi-state and telehealth environments • Strong knowledge of CPT, ICD-10, E/M guidelines, and complex payer structures • Demonstrated success leading large, distributed teams and scaling revenue operations in a high-growth environment • Experience with EMR and RCM systems and revenue cycle technology implementation or optimization • Proven ability to influence executive stakeholders and drive cross-functional initiatives • Strong analytical and financial acumen, including forecasting, budgeting, and performance optimization • Excellent communication and leadership skills and ability to operate effectively in a virtual environment • High level of strategic thinking combined with executional rigor • Must address experience leading an RCM function and team in telehealth, digital health, or health tech • Must address building an RCM function and team in a high-growth startup or early-stage environment • Must address experience in telehealth or health tech industries