Business Development Representative – Enterprise West

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, Colorado – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote

💵 $48.6k - $85.4k / year

⏰ Full Time

🟢 Junior

💰 Business Development (BDR)

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

🤖 Artificial Intelligence

☁️ SaaS

📡 Telecommunications

Artificial Intelligence • SaaS • Telecommunications

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Drive strategic outbound prospecting across Enterprise West accounts — including new logo prospecting and customer expansion through cross-sell and upsell — using multi-channel approaches (calls, email, LinkedIn, events, and campaigns) • Conduct in-depth account and market research to identify high-value opportunities within both prospect and existing customer accounts • Identify, engage, and build relationships with senior decision-makers and influencers • Partner closely with Account Executives to develop and execute account-based strategies and territory plans for both new logo and customer expansion plays • Leverage existing customer intelligence to uncover expansion opportunities and support account growth strategies • Qualify inbound and marketing-generated leads, converting them into high-quality sales opportunities • Clearly articulate the value of Genesys Cloud and CX solutions, aligned to customer challenges and business outcomes • Leverage data, insights, and modern tools (e.g., AI, Sales Navigator) to optimize outreach and engagement strategies • Consistently generate qualified pipeline aligned with territory revenue targets • Maintain accurate pipeline management, activity tracking, and reporting in Salesforce • Meet and exceed KPIs related to pipeline creation, meetings, and conversion rates

🎯 Requirements

• 1–3+ years of experience in a BDR, SDR, or Inside Sales role within SaaS, CX, cloud, or technology environments • Proven experience as an experienced BDR, with strong outbound prospecting and pipeline generation results • Strong understanding of the Enterprise West territory • Demonstrated ability to engage mid- to senior-level stakeholders in complex organizations • Strong business acumen, curiosity, and strategic thinking • Excellent communication, organization, and time-management skills • Experience with Salesforce, LinkedIn Sales Navigator, and modern sales engagement tools

🏖️ Benefits

• Medical, Dental, and Vision Insurance. • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off in addition to 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments