Senior Commercialization and Readiness Manager

🕒 August 5

🏄 California, North Carolina – Remote

🏄 California – Remote 🌲 North Carolina – Remote

💵 $134.7k - $236.9k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Genesys

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1990

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Genesys is a leading provider of AI-powered experience orchestration solutions designed to deliver personalized experiences at scale. Their offerings include comprehensive contact center software, workforce engagement management solutions, and an open platform with cloud architecture. Genesys Cloud CX and EX platforms optimize both customer and employee experiences using intelligent automation and embedded AI, allowing seamless engagement across any channel. With a focus on various industries including banking, healthcare, retail, insurance, and government, Genesys assists organizations in transforming customer and employee interaction landscapes. Additionally, their AppFoundry Marketplace offers pre-integrated applications to extend platform functionalities.

📋 Description

• Own end-to-end governance of the One Genesys Framework (OGF) sales portfolio • Evaluate and quantify commercial risk, revenue impact, and field readiness across concurrent programs • Develop and apply a structured framework to assess sales readiness • Align Sales, Product, Marketing, Finance, and Partner teams • Present synthesized insights, trade-offs, and recommendations to VP and SVP-level stakeholders • Identify cross-initiative conflicts, sequencing risks, and capacity constraints • Lead business case development, revenue modeling, adoption assumptions, and scenario analysis • Influence initiative design through commercial viability, pricing defensibility, and competitive positioning • Facilitate readiness reviews and stakeholder alignment for Sales organizations • Advise senior sales leadership with independent, data-driven perspectives

🎯 Requirements

• 12+ years of experience in program management, business operations, enterprise sales strategy, sales operations, or go-to-market roles with progression into strategic advisory responsibilities • Demonstrated success operating within complex, matrixed organizations with cross-functional stakeholder alignment • Strong expertise in sales strategy, sales operations, or enablement within enterprise environments • Ability to develop business cases, financial modeling, and ROI analysis • Proven ability to assess commercial risk and translate insights into actionable business recommendations • Experience exercising independent judgment in ambiguous, fast-evolving situations with competing priorities • Background in enterprise software sales or B2B sales operations • Experience with governance frameworks, portfolio management, or strategic planning at scale • Advanced proficiency with project management and collaboration tools such as Smartsheet, Asana, or similar platforms • Strong organizational and prioritization skills with the ability to manage multiple high-impact initiatives simultaneously • Excellent written and verbal communication skills, with the ability to influence executive stakeholders • Experience with Genesys products, platforms, or cloud-based customer experience solutions • Prior partnership with senior revenue leaders such as a Chief Sales Officer or equivalent • Experience supporting channel or partner-led sales models • Program management certification such as PMP or equivalent

🏖️ Benefits

• Medical, Dental, and Vision Insurance • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off in addition to 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families • Mentorship, learning programs, leadership development and education support