Towing Dispatcher

Job not on LinkedIn

🔥 0 minutes ago

🌐 United States, Philippines – Remote

🇺🇸 United States – Remote 🇵🇭 Philippines – Remote

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 365 days.
• No salary listed.

Apply Now

Check your resume score

Customize resume + cover letter

Find Similar Remote Jobs

☆ Save☑️ Mark as applied❌ Hide

Report problem

Genius Agency

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2017

📣 Marketing

🤝 B2B

🛍️ eCommerce

Marketing • B2B • eCommerce

Genius Agency is a Houston-based digital marketing agency offering full-service online growth solutions including SEO, social media marketing, website and eCommerce development, mobile app development, UI/UX design, and branding. Founded in 2017, the agency focuses on data-driven strategies to increase organic traffic, lead generation, and conversions for startups, SMEs, and enterprises, with expertise in WordPress, Shopify, custom development, and cross-platform mobile apps. Genius Agency positions itself as a results-oriented partner providing end-to-end digital marketing, design, and development services.

📋 Description

• Coordinate towing requests and roadside assistance services • Ensure customers receive prompt, safe, and efficient support whenever they need help on the road • Receive, prioritize, and document service calls • Dispatch tow trucks or roadside assistance technicians according to customer needs and location • Monitor job status and communicate updates and estimated arrival times • Coordinate with tow truck operators, roadside technicians, team members, and field personnel • Address customer inquiries, complaints, and feedback • Follow dispatch procedures and company policies to maintain service quality and operational efficiency

🎯 Requirements

• Receive and prioritize incoming calls for towing and roadside assistance services • Collect essential customer information, including location, vehicle type, and the specific assistance required, such as towing, jump-starts, tire changes, lockout services, or fuel delivery • Dispatch the appropriate tow trucks or roadside assistance technicians based on the customer’s needs and location • Monitor the status of dispatched jobs and provide customers with timely updates on service progress and estimated arrival times • Maintain clear and consistent communication with tow truck operators and roadside technicians to ensure prompt and efficient service delivery • Accurately record customer calls, service requests, dispatch details, and job updates in the dispatch system • Address customer inquiries, complaints, and feedback professionally while providing appropriate assistance and solutions • Coordinate with team members and field personnel to ensure smooth operations and efficient handling of service requests • Follow established dispatch procedures and company policies to maintain service quality, customer satisfaction, and operational efficiency

🏖️ Benefits

• 100% remote job working in the comforts of your home • Non-toxic environment • Growth potential

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume