Manager, Partner & Integration Operations

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Logo of Get Covered

Get Covered

51 - 200 employees

💸 Finance

🛡️ Insurance

🏠 Real Estate

Finance • Insurance • Real Estate

Get Covered is a company that offers comprehensive insurance solutions, specializing in residential, commercial, and pet insurance products. They facilitate rent reporting and credit monitoring, benefiting both property managers and residents. Their platform integrates with the lease signing process to offer customizable insurance options and third-party verification. Get Covered also offers a fully automated software solution for agencies, and supports property managers by minimizing risk and compliance needs. By acting as an intermediary between carriers, agencies, property managers, and distribution partners, they provide seamless customer acquisition technology. With a strong API, Get Covered allows for quick integration and efficient operation in the insurance space.

📋 Description

• Drive external partner integrations supporting business screening, tax information, insurance verification, payments, and document processing • Own commercial relationships, technical requirements, data quality, escalation paths, and alignment between partner API capabilities and product promises • Create processes and document systems for partner integration operations • Establish the operational backbone for scaling vendor credentialing • Catch and address unexpected integration behavior, API changes, and partner data-shape changes upstream • Assemble requirements for new partner capabilities • Diagnose operational issues with data and quantify findings • Escalate broken integrations with evidence and proposed fixes

🎯 Requirements

• 3+ years in partner operations, integration management, technical program management, business systems, or solutions and implementation • Experience working between a product team and third-party API providers • Ability to read API documentation independently • Ability to write clear integration requirements and validate results • Experience owning partner or vendor relationships commercially, including SLAs, escalations, contract terms, and renewal conversations • Working familiarity with payment systems such as Stripe or comparable platforms • Working familiarity with document processing, including OCR or AI extraction • Strong analytical skills; ability to diagnose with data and quantify findings • SQL is a plus • Ability to escalate issues early and clearly with evidence and a proposed fix • Bonus: exposure to commercial insurance and certificates of insurance, background screening, or other compliance-heavy operations

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