Therapist Credentialing Associate – Physical Therapy

🔥 0 minutes ago

🏈 Alabama, Florida, +13 more states – Remote

🏈 Alabama – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🐎 Kentucky – Remote 🏖️ New Jersey – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $19 - $21 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

😶‍🌫️ Therapist

🚫👨‍🎓 No degree required

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Luna Physical Therapy

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Series B on 2023-06

Healthcare • Consulting • Healthcare Insurance

Luna Physical Therapy is a pioneering provider of in-home physical therapy services across the United States. With over 3,000 licensed outpatient therapists, Luna offers personalized, expert care directly at patients' homes. The company eliminates the need for clinic visits, making physical therapy more convenient and accessible. Luna's therapists are highly experienced, with many specializing in areas like sports rehab, spinal care, and geriatric therapy. The service is integrated with a user-friendly app for scheduling and exercise management, and it is insurance-friendly, accepting all major insurance plans and Medicare. Luna's commitment to quality care makes it a trusted choice for physical therapy at home.

📋 Description

• Manage the end-to-end credentialing process for assigned therapists • Review credentialing documents and complete primary source verifications • Ensure credentialing files meet internal, payer, partner, and regulatory requirements • Maintain accurate records in HubSpot, CAQH, CMS, and other credentialing systems • Communicate with therapists regarding missing documentation, discrepancies, and application status • Identify and resolve credentialing issues, escalating when appropriate • Partner with Enrollment, QA, Therapist Success, and other teams to support timely onboarding • Participate in department and cross-functional projects • Adapt to changing workflows, policies, tools, and regulatory requirements • Contribute to quality reviews, audits, and process improvements • Provide informal guidance and knowledge sharing to Credentialing Associate I team members

🎯 Requirements

• 1–3 years of experience in healthcare credentialing, provider enrollment, or a closely related operational role • Experience using credentialing systems and tools, including CRM platforms, CAQH, and CMS-related processes • Strong attention to detail and commitment to producing accurate, compliant work • Excellent written and verbal communication skills • Ability to explain credentialing requirements clearly to therapists and internal partners • Proven ability to manage multiple credentialing files while meeting deadlines • Strong problem-solving skills with the ability to identify issues, determine root causes, and implement solutions • Comfortable working in a fast-paced environment with changing priorities • Must live in one of the listed eligible U.S. states: Arkansas, Kentucky, Mississippi, South Carolina, Virginia, West Virginia, Alabama, Florida, Georgia, Idaho, Michigan, Missouri, Indiana, New Jersey, Ohio, Texas (except Houston), Tennessee, or Wisconsin

🏖️ Benefits

• Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy • Supportive leadership with lots of opportunity for those who wish to grow alongside of Luna • Full time remote position • Paid Time Off with holiday • 401k • Medical, dental & vision on the first of the month following start date • Company-paid life insurance, and much more!