Staff Product Manager, Transactions & Trust

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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GetMyBoat

WebsiteLinkedInAll Job Openings

11 - 50 employees

🛍️ eCommerce

👥 B2C

🏪 Marketplace

💰 $21M Series B on 2022-02

eCommerce • B2C • Marketplace

GetMyBoat is changing the way the world goes boating by powering the largest boat rental and charter marketplace. With over 150,000 listings in 184 countries and 9,300 locations, there is an experience for new boaters and seasoned sailors alike. Launched in San Francisco in 2013, GetMyBoat empowers owners of every type of watercraft, from kayaks and sailboats to powerboats and yachts, to post their watercraft for rent or charter.

📋 Description

• Own the full money path from booking through financial settlement across both brands, web, and mobile • Lead strategy for checkout, payments, payouts, fees, insurance, credits, and dispute resolution • Define insurance positioning by region, coverage verification, pricing, and international operation • Build adjustable fee structures and transparent guest/operator fee breakdowns • Own policies and workflows for trip changes, credits, refunds, and disputes • Lead migration to a single review system across both brands • Drive outcomes including checkout conversion, payment success, payout accuracy and timing, dispute rates, and on-platform transaction share • Influence finance, operations, support, insurance partners, and product teams through shared goals • Mentor PMs, contribute to hiring, and improve product development practices • Conduct weekly discovery with guests and operators, review support queues, and participate in dispute reviews • Define success signals, monitor post-release results, and stop ineffective initiatives • Ship through guarded rollouts, reversible changes, and trusted reconciliation • Document product decisions in RFCs and architecture decision records • Participate in finance reviews, insurance-partner calls, and operator issue investigations

🎯 Requirements

• Owned strategy for checkout, payments, or payouts in a two-sided marketplace with company-level impact • Authored product strategy rather than only executing it • Experience hitting ambitious, cross-functional OKRs • Experience unblocking high-stakes decisions involving legal, finance, partners, or leadership • Experience making pricing or fees transparent without losing revenue • Experience treating cancellation, refund, credit, or dispute rules as product to build, test, and improve • Experience improving PM capability through mentorship, hiring, or team-process improvements • Insurance products, embedded insurance, or coverage verification experience is helpful • Hands-on experience with payment processors, marketplace payouts, or split payments is helpful • Experience building configurable fee or pricing systems is helpful • Chargeback and dispute operations experience is helpful • Experience migrating live transactions between platforms without disrupting bookings is helpful • Review and reputation systems experience is helpful • Experience in travel, rentals, or local-services marketplaces at scale is helpful • Comfort pulling your own data is helpful • Ability to work remotely with high overlap with US Eastern hours

🏖️ Benefits

• Remote work • High overlap with US Eastern hours • Dedicated designer • Fully resourced product team • Relevant degrees welcome but not required • Shipped, measured work valued over credentials