Managed Services Analyst IV

🔥 17 hours ago

🇺🇸 United States – Remote

💵 $25 - $32 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 0%

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Logo of GHX

GHX

1001 - 5000 employees

Founded 2010

💼 Consulting

📦 Logistics

🏥 Healthcare

Consulting • Logistics • Healthcare

GHX is a leading provider of data management solutions, supply chain consulting, and vendor credentialing services primarily for the healthcare industry. They offer innovative products such as order automation, inventory management, and e-payment solutions that enhance financial agility, compliance, and operational efficiency. GHX serves a diverse clientele including healthcare providers, suppliers, and government agencies, emphasizing evidence-based insights and cloud ERP transformation to optimize resource allocation, reduce costs, and improve patient care. They are deeply integrated into the healthcare supply chain, collaborating with partners to create secure, informed, and cost-effective environments in healthcare facilities.

📋 Description

• Serve as a subject matter expert and resource for peers, providing advanced training, guidance, and support for cross-training and skill development • Mentor team members on concepts and best practices for problem-solving and escalation management • Increase adoption of GHX’s recommended practices through daily customer interactions • Prepare and present milestone and key performance indicator reports • Conduct quality assurance reviews and assessments to validate deliverables and ensure compliance with client expectations • Lead innovation projects using emerging quality control measures to improve customer experience and service delivery • Assist with onboarding and training new hires

🎯 Requirements

• Bachelor’s Degree preferred or High School Diploma or equivalent with 3 years of experience • Advanced technical knowledge of software products • Working knowledge of Microsoft Office Suite, Microsoft Excel, Word and PowerPoint • Supply Chain experience preferred • Experience working in a team-oriented environment • Internet savvy and computer literacy • Project Management • Ability to adapt to evolving guidelines or processes • Up to 10% travel annually required

🏖️ Benefits

• Health insurance • Vision insurance • Dental insurance • Accident insurance • Life insurance • 401(k) matching • Paid time off • Education reimbursement • Up to 10% travel annually

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