Membership Growth & Retention Specialist – SE

🕒 July 25

🌽 Illinois – Remote

🌽 Illinois – Remote

💵 $20 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🔄 Customer Retention Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 32%

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Girl Scouts of Northern Illinois

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1912

🤝 Non-profit

📚 Education

🌍 Social Impact

💰 $10k Grant on 2022-06

Non-profit • Education • Social Impact

Girl Scouts of Northern Illinois is a regional council of the Girl Scouts organization and a 501(c)(3) nonprofit that delivers leadership development, experiential education, camps, and community programming for girls. The council runs troop-based and individually registered membership programs, trains and supports volunteers, operates camps and events, and conducts fundraising (notably cookie and fall product sales) to support local programs and scholarships. GSNI partners with schools, community organizations, and donors to provide inclusive youth development opportunities across Northern Illinois.

📋 Description

• Develop, retain, and increase girl/adult membership. • Recruit and provide ongoing support to volunteers. • Participate in developing and implementing plans for membership growth and retention through the work of volunteers. • Schedule and manage recruitment events in assigned areas approximately 2-3 times per week during peak seasons, individually or with volunteer assistance. • Deliver or support delivery of the Girl Scout Leadership Experience until adults are trained and ready to serve as volunteers. • Provide direct support to troops/girls when required. • Deliver the Girl Scout message of belonging to community groups, organizations, and other constituencies within the council area. • Provide onboarding and ongoing support, supervision, conflict management, and direction to volunteers by interpreting council policies, standards, and procedures. • Participate in developing environments that foster diversity, equity, inclusion, and access.

🎯 Requirements

• Bilingual (English/Spanish) is a Prefered. • Ability to work a minimum of 37.5 hours per week; weekends and evenings required. • Strong communication skills—listening as well as written & verbal communication—and ability to communicate with persons of diverse backgrounds. • Minimum of 2-3 years related work experience. • Strong interpersonal skills: ability to cultivate, motivate and maintain effective working relationships with volunteers and staff from diverse backgrounds. • Must have a valid driver’s license and reliable transportation. • Frequent travel within the Council area is required. • High School Diploma or equivalent required.

🏖️ Benefits

• Flexible Schedules & Remote Working Options • Dental Insurance • Medical Insurance • Retirement Savings • Paid Vacation (10 days/year) • Paid Sick Time (12 days/year) • Paid Holidays (12/year) • Public Service Loan Forgiveness (Student Loans) • Paid Parental Leave (12 weeks) • Paid Accident Insurance