Chief of Staff, CRO

🕒 August 24

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

👩🏽‍✈️ Chief of Staff

👻 Ghost score 10%

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Logo of GitLab

GitLab

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Serve as a trusted advisor and thought partner to the CRO and revenue leadership on strategy, initiatives, and organizational priorities • Drive leadership operations, including weekly executive staff meetings, QBRs, and strategic planning cycles • Lead the CRO team's goal-setting and tracking across the global revenue organization • Triage escalations and drive cross-functional resolution of complex business blockers and time-sensitive customer issues • Serve as CRO proxy in reviewing account plans, preparing briefing materials, and managing key customer and partner meetings • Ensure timely follow-up on critical customer and partner interactions • Serve as CRO Board Liaison; prepare board materials, investor updates, executive presentations, and organizational announcements • Maintain strategic partnerships with the CEO's Chief of Staff, Sales Strategy & Analytics, Field Operations, Finance, and People teams • Develop and maintain relationships with executives and senior leaders to achieve project objectives and deliverables • Identify delegation opportunities and optimize the CRO's time allocation for high-value strategic activities • Manage the Communications lead and CRO Initiatives Program Manager

🎯 Requirements

• 8-12 years of progressive experience in strategic roles such as chief of staff, top-tier management consulting, corporate strategy, or revenue operations leadership at high-growth technology companies • Proven track record leading cross-functional projects, influencing senior stakeholders, and delivering results in matrixed organizations • Executive presence and confidence managing conversations with Board members, C-Suite, and senior leaders • Strong analytics and reporting capabilities; experience translating data into actionable insights • Advanced proficiency in CRM systems (Salesforce), business intelligence tools, and presentation software • Demonstrated success building scalable processes and operating systems • Exceptional organizational and time management skills • Collaborative mindset, strong emotional intelligence, and ability to work across organizational levels and functions • Detail-oriented and results-driven with strong initiative, self-motivation, and bias toward action • Exceptional written communication, comfort documenting in public, and experience operating in an async environment • Bachelor's degree in Business Administration, Finance, or related field, or equivalent work experience • Ability to travel as needed to support the CRO

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave • Remote work arrangement

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