Senior CX Platform Engineer

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $139.2k - $235.2k / year

⏰ Full Time

🟠 Senior

🏗️ Platform Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Use Claude Code, GitLab Duo, and other coding agents for planning, implementation, refactoring, testing, reviews, and documentation • Build and maintain the team's agent harness, including AGENTS.md conventions, skills, slash commands, hooks, subagent definitions, and CI checks • Ship agents and multi-step workflows for account research, success planning, scoping, status reporting, and customer onboarding • Build MCP servers and connectors for GitLab, Salesforce, Gainsight, Kantata, Thought Industries, Gong, Snowflake, and other enterprise systems • Add evaluations, tracing, and human-in-the-loop checkpoints for measurable, auditable, and safe agents • Evolve the CX Application Platform gateway, AWS infrastructure, Terraform configuration, application scaffold, and deployment path • Own applications including PS Compass, Congregate, GitLab University, and integrations • Ship production-quality Python and TypeScript through GitLab CI/CD with tests, observability, security review, and runbooks • Prototype with Customer Success, Digital Success, Professional Services, Education Services, and Training • Help CX team members bring applications to production and turn field learning into reusable implementations and enablement • Contribute upstream to GitLab and share product feedback with Product and Engineering • Mentor engineers and non-engineers on agentic development

🎯 Requirements

• Experience building and operating production software and owning multi-quarter work from ambiguity to production • Daily, hands-on use of coding agents such as Claude Code, Cursor, Codex, GitLab Duo, or similar on production work • Experience building with large language models beyond chat, including tool use, MCP servers, agent loops, context and retrieval design, prompt and workflow design, and evaluations • Strong Python skills with FastAPI or Flask • TypeScript skills with Vue or React • API design, authentication, authorization, and secure handling of customer and business data • Hands-on experience with AWS ECS, RDS, Lambda, Terraform, Docker, and applications running behind SSO such as Okta • Experience integrating enterprise systems through REST and GraphQL APIs • Fluency with Git, merge requests, and CI/CD • Experience translating non-engineering stakeholders' workflows into technical plans • Experience writing asynchronous design documents, decision records, and enablement materials • Alignment with GitLab's values and willingness to use GitLab for your own work

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave