Senior Engineering Manager, Non-Linear Productivity

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GitLab

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

☁️ SaaS

💰 Secondary Market on 2020-11

Artificial Intelligence • Enterprise • SaaS

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Define and continuously refine the operating model for the non-linear productivity pilot: what "friction" means, how it's diagnosed, and how fixes are prioritized against the three system-level metrics. • Identify and prioritize non-linear productivity opportunities (step-change fixes rather than incremental gains) across the SDLC, including flaky tests, review latency, pipeline reliability, tooling gaps, and context loss for both human and agentic contributors. • Translate an intentionally broad, ambiguous mandate ("find the friction, fix it at the root") into a concrete, time-boxed roadmap with defined milestones for a 3-month pilot window. • Personally source, evaluate, and select 4 exceptional engineers for the pilot squad. You own this hiring bar directly rather than delegating it to a pipeline. • Negotiate allocation models (100% vs. partial/dual-hat) with each engineer's current EM, balancing team commitments against the pilot's needs. • Set the technical direction and working norms for a small, fast-moving team: how work is scoped, how decisions get made, and how progress gets reported. • Mentor the engineers on this team in root-cause diagnosis and shift-left thinking, raising the bar for rigor versus reaching for the nearest patch. • Lead hands-on investigation to instrument and baseline the three top-level metrics (MRPM, pipeline success rate, pipeline latency) so the org has an honest starting point before any fix is proposed. • Diagnose the highest-leverage friction points dragging each metric down, and validate hypotheses with real data before committing team time to a fix. • Design and implement fixes that compound, including shift-left quality changes, tooling investment, and better context and interfaces for both humans and agents, rather than one-off patches. • Stay hands-on enough to review architecture, dig into pipeline internals, and unblock the team on hard technical problems directly. • Own a small set of high-impact friction areas as pathfinders, driving each from diagnosis through fix to measurable metric movement. • Work directly with affected engineering teams to ensure fixes are trusted, adopted, and don't quietly get reverted or worked around. • Track and report metric movement honestly, including when a bet didn't pay off. • Capture and codify reusable patterns and playbooks so that fixes validated by this team can be adopted org-wide with minimal friction. • Set a cadence for reporting impact back to EM peers and leadership, framed around metric movement rather than activity. • Ensure the pilot's fixes degrade gracefully and don't introduce new reliability risk into CI/CD systems that other teams depend on.

🎯 Requirements

• Track record leading small, high-autonomy engineering teams, ideally in developer productivity, CI/CD, platform, or infrastructure reliability, measured on system-level outcomes rather than feature delivery. • Deep comfort with CI/CD and build systems. You understand why pipelines flake, why they're slow, and what actually moves success-rate and latency numbers versus what just feels like progress. • Demonstrated root-cause instinct and a bar for talent over headcount: you'd rather run understaffed than fill a seat with someone good-enough. • Comfort operating under metrics-driven accountability, including publicly baselining a number and reporting honestly against it. • Strong executive-level communication. This pilot has direct visibility to engineering leadership. • Nice to have: Experience with agentic or AI-assisted development workflows, and a view on where human/agent friction shows up differently than pure human friction. Prior experience running a defined-window pilot or 0 to 1 initiative with explicit success criteria. Familiarity with GitLab's own CI/CD internals, or equivalent depth on another large-scale build/test system.

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave

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