Senior Revenue Operations Manager

🔥 18 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $104.8k - $176.4k / year

⏰ Full Time

🟠 Senior

💹 Revenue Operations

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GitLab

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2014

💼 Consulting

📣 Marketing

🤖 Artificial Intelligence

💰 Secondary Market on 2020-11

Consulting • Marketing • Artificial Intelligence

GitLab is the most comprehensive AI-powered DevSecOps platform, offering tools for automated software delivery, security, and compliance throughout the software development lifecycle. It provides solutions across areas such as AI-assisted development, continuous integration/continuous deployment (CI/CD), source code management, and vulnerability management. GitLab aims to simplify and accelerate software delivery by uniting development, security, and operations on a unified platform. It is particularly recognized for its AI code assistants and has been named a leader in the Gartner Magic Quadrant™ for DevOps Platforms, making it a preferred choice for many enterprises.

📋 Description

• Own policies defining how deals are booked, credited, and forecasted, including bookings rules, opportunity netting, and sales stages and exit criteria • Write policies, obtain approval, and ensure the field understands changes and rationale • Identify, validate, size, and resolve process problems using data and root-cause analysis • Partner with Revenue Systems to implement policies through system rules, validations, and alerts • Improve forecast methodology by comparing actual results with forecasts, explaining variances, and changing ineffective processes • Reconcile field forecasts with the finance outlook alongside Finance and Revenue Analytics • Own the weekly forecast readout for the CRO and sales leadership • Bring forecasting and policy perspectives into annual planning • Coordinate the CRO organization’s weekly, monthly, and quarterly reviews, metrics, and follow-ups • Measure impacts on pipeline hygiene, data quality, forecast accuracy, and bookings • Collaborate with Revenue Strategy & Operations, Finance, Product, Data, and Enablement through field adoption • Maintain cadence documentation • Mentor team members and improve process documentation and execution

🎯 Requirements

• Experience in Sales Operations, Revenue Operations, management consulting, or a similar role, including running a forecast process day to day in a B2B subscription business • Practical understanding of pipeline stages, deal bookings and crediting, bookings and ARR definitions, and compensation effects on sales representative behavior • Strong data and analysis skills • Highly proficient in Excel or Google Sheets • Ability to build models from scratch and validate numbers • Ability to work independently and collaborate with stakeholders • Clear, concise writing skills • Comfort working with senior leaders, including a CRO • Systems thinking and ability to learn new tools and domains quickly • Understanding of connections among CRM, quoting, billing, and compensation systems • Helpful, but not required: experience with bookings, crediting, or deal policies; consumption or usage-based revenue forecasting; Clari; Salesforce reporting; consulting, strategy, or structured problem-solving

🏖️ Benefits

• Benefits to support your health, finances, and well-being • Flexible Paid Time Off • Team Member Resource Groups • Equity Compensation & Employee Stock Purchase Plan • Growth and Development Fund • Parental Leave • Incentive pay targeted at up to 100% of offered base salary for sales roles