Director, Revenue Operations – Fundraising

🔥 16 hours ago

🌐 United States, United Kingdom, +1 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇰🇪 Kenya – Remote

💵 $134.4k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

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GiveDirectly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $1M Grant on 2018-03

Charity • Non-profit • Social Impact

GiveDirectly is a non-profit organization dedicated to alleviating poverty by providing direct cash transfers to individuals in need around the world. With a mission to help people living on less than $2. 15 per day, GiveDirectly empowers recipients to make their own financial decisions by delivering unconditional cash directly to them, leveraging mobile money technology. Their innovative approach has led to broad recognition and has been studied in numerous research projects. By bypassing traditional aid mechanisms, GiveDirectly aims to efficiently and scalably transform lives, offering targeted assistance in regions such as Bangladesh, Kenya, and the United States, among others.

📋 Description

• Own the strategic data and systems architecture for Fundraising, including pipeline tracking, forecasting, and reporting infrastructure such as Salesforce • Define and standardize Fundraising KPIs aligned with Board reporting needs and long-term strategy • Partner with Fundraising Data and Tech counterparts to prioritize, execute, and approve shared projects • Design and institutionalize pipeline reviews, QBRs, reporting cadences, and operating processes • Develop revenue systems and processes with Finance, Fundraising, and Donor Experience teams to support scalable growth and secure capital movement • Own revenue reconciliation and recognition, pledge and receivable tracking, restricted-fund coding, close handoff, and audit support • Own workforce and capacity planning for Fundraising with the Vice President • As the function grows, manage a team of 3–5 across fundraising tech and data, donor experience, and knowledge management • Serve as the liaison between Fundraising and Grants Management, Finance, Compliance, People, Legal, and other functions • Partner with the Vice President on strategy, organizational change, internal communications, decision-making, and priorities • Prepare briefing materials and executive communications for senior leadership and Board audiences • Lead cross-fundraising initiatives including donor stewardship coordination, system launches, workforce planning, and market expansion

🎯 Requirements

• 8+ years of experience in revenue operations, business operations, or a chief-of-staff role, ideally within a fundraising, sales, or partnerships organization • Demonstrated experience building or owning CRM/pipeline systems (e.g. Salesforce), KPI frameworks, and reporting infrastructure used by multiple teams • Strong analytical operations skills, including structuring ambiguity, setting priorities, and using data to drive decisions • Proven experience managing cross-functional relationships and influencing senior stakeholders outside a direct reporting line • Experience managing people or workstreams, with the ability to scope roles and structure as a function grows • Excellent written and verbal communication skills, particularly for high-stakes internal and Board-facing materials • Deep alignment with GiveDirectly's values, especially recipient choice, transparency, and evidence • Advanced degree (e.g. MBA) is a plus, not a requirement • Experience with institutional donors or fundraising teams in Africa is a bonus • Experience standing up a BizOps or RevOps function from scratch is a bonus • Successful completion of safeguarding and pre-hire screening may include reference checks, criminal background checks, and sanctions screens

🏖️ Benefits

• Annual benefits stipend: $21,393 in the United States; £2,760 in the United Kingdom • Bonus at target performance: 15%, with potential for upside • Fully remote work • Professional growth opportunities • Reasonable accommodations during the application, interview, and work process • Referral reward of $3,000 for a Senior Manager or above role, paid if the referral is hired • No negotiation policy intended to support equitable pay