Senior Manager, Emergency Cash Delivery

🕒 September 23

🌐 United States, United Kingdom, +1 more countries – Remote

🇺🇸 United States – Remote 🇬🇧 United Kingdom – Remote 🇰🇪 Kenya – Remote

💵 $115k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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GiveDirectly

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $1M Grant on 2018-03

Charity • Non-profit • Social Impact

GiveDirectly is a non-profit organization dedicated to alleviating poverty by providing direct cash transfers to individuals in need around the world. With a mission to help people living on less than $2. 15 per day, GiveDirectly empowers recipients to make their own financial decisions by delivering unconditional cash directly to them, leveraging mobile money technology. Their innovative approach has led to broad recognition and has been studied in numerous research projects. By bypassing traditional aid mechanisms, GiveDirectly aims to efficiently and scalably transform lives, offering targeted assistance in regions such as Bangladesh, Kenya, and the United States, among others.

📋 Description

• Mentor and train Delivery Managers and surge roster members on response systems, tools, and operational best practices • Evaluate learning opportunities and contribute to team members’ professional development using key performance indicators • Support quality assurance across emergency responses • Contribute to the strategic vision and direction of the Delivery team with the Delivery Director • Support surge roster readiness, onboarding, and deployment preparation • Develop tools, protocols, and documentation for steady-state operations • Improve operational tools and protocols to accelerate readiness across countries • Conduct operational diligence and feasibility assessments for potential responses • Define, track, and report operational efficiency metrics • Serve in an assigned functional role during emergency responses • Translate field learnings into donor proposals, updates, and campaign materials • Represent GiveDirectly at internal and external forums, including media engagements • Deploy on short notice to implement Emergency Cash crisis response programs • Supervise program implementation, test approaches and tools, drive program design, liaise with local authorities and response actors, and ensure communication and documentation • Conduct field assessments, coordinate logistics, and ensure the safety and security of deployed teams

🎯 Requirements

• 5–7+ years of experience in problem solving, team management, cross-functional collaboration and/or new business development • 5+ years of experience working in difficult settings, including low-resource and high-insecurity contexts • 3–5+ years of experience providing direct mentoring or coaching to teams • Prior humanitarian/emergency experience strongly preferred • Exceptional alignment with GiveDirectly values and demonstrated emotional intelligence, problem solving, project management, follow-through, and inclusivity • Analytical and iterative problem-solving mindset, with prioritization and process-building ability • Strong project management skills, including managing multiple workstreams and prioritization • Strong technical skills, including data analysis and ability to learn third-party technology platforms and tools • Partnership and relationship-management background preferred for fundraising • Strong speaking, writing, presentation, negotiation, and stakeholder communication skills • Comfort with fast-paced, ambiguous environments and building systems from scratch • Professional fluency in English • French, Portuguese, Arabic, or other additional languages are a plus • Ability to deploy on short notice to emergency responses and work in difficult settings

🏖️ Benefits

• Bonus at target performance: 10%, with potential for upside • Annual benefits stipend: $21,393 for United States-based employees; £2,760 in the United Kingdom; $8,453 in Kenya • Professional growth and development support • Reasonable accommodations during the application/interview process and for essential job functions • $3,000 referral reward for a Senior Manager or above role, paid if the referral is hired • Potential total compensation at target: $126,500+ in the United States, £81,290+ in the United Kingdom, and $87,808+ in Kenya

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