Technical Program Associate/Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $92.4k - $107.1k / year

⏰ Full Time

🟡 Mid-level

👔 Manager

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Logo of GiveDirectly

GiveDirectly

501 - 1000 employees

Founded 2009

🤲 Charity

🤝 Non-profit

🌍 Social Impact

💰 $1M Grant on 2018-03

Charity • Non-profit • Social Impact

GiveDirectly is a non-profit organization dedicated to alleviating poverty by providing direct cash transfers to individuals in need around the world. With a mission to help people living on less than $2. 15 per day, GiveDirectly empowers recipients to make their own financial decisions by delivering unconditional cash directly to them, leveraging mobile money technology. Their innovative approach has led to broad recognition and has been studied in numerous research projects. By bypassing traditional aid mechanisms, GiveDirectly aims to efficiently and scalably transform lives, offering targeted assistance in regions such as Bangladesh, Kenya, and the United States, among others.

📋 Description

• Implement and manage technology used across cash-delivery programs, including recipient data collection, verification, payments, and monitoring systems • Own technology-related aspects of new project launches • Define and implement program requirements with the Operations team • Project-manage implementation across multiple stakeholders • Analyze, structure, and act on program data • Manage end-to-end technical delivery, including scoping, requirements gathering, configuration, implementation, QA/testing, troubleshooting, and closeout • Collaborate with Operations, Product, Research, Engineering, and Data teams • Debug and resolve issues across the technology stack, including the recipient database and offline survey app • Scope and manage cross-cutting systems improvements for efficiency, scale, and recipient experience • Ensure compliance with data protection, privacy, and financial-control standards • Manage technical training and onboarding for operations staff and collaborators • Lead retrospectives on program launches and technical incidents • Report to the Senior Technical Program Manager

🎯 Requirements

• Fluent in English • 3+ years of professional experience • Relevant background such as project management, product management, data analytics, international development, or management consulting • Strong data skills, including extracting, cleaning, manipulating, and analyzing data for operational decisions • Strong project management experience managing timelines, stakeholders, and complex deliverables • Deep comfort with Microsoft Excel/Google Sheets • Intermediate experience using a programming or scripting language, most commonly Python, to automate workflows, validate data, or implement business logic • Significant interest in technology, systems design, and building • High attention to detail and strong analytical and data-validation instincts • Structured problem-solving approach focused on root causes • Ability to collaborate inclusively across varied social, national, and cultural backgrounds • Ability to communicate technical concepts to technical and non-technical stakeholders • Preferred, not required: experience with relational databases such as SQL • Must be able to travel ~1-2 times per year to a country of operation • Must provide required safeguarding and pre-hire checks, which may include reference, criminal background, and sanctions checks

🏖️ Benefits

• Bonus target: 10% • Benefits stipends: US $21,393 / KE $8,454 • Ability to travel ~1-2 times per year to one of GiveDirectly’s countries of operation for team retreats or field visits • Equal opportunity employment • Reasonable accommodations during the application/interview process and for essential job functions • Referral reward of $500 for a Manager role, paid if the referred candidate is hired

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