Regional Channel Manager

🕒 August 19

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 20%

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Logo of Glia

Glia

201 - 500 employees

Founded 2012

💼 Consulting

📦 Logistics

🤖 Artificial Intelligence

💰 $45M Series D - Glia on 2022-03

Consulting • Logistics • Artificial Intelligence

Glia is an AI-powered customer service platform and ChannelLess® contact center solution that helps banks, credit unions, and financial institutions automate and personalize voice and digital interactions. The company provides virtual assistants, voice AI, agent co-pilots, manager AI analysts, predictive routing, cognitive quality management, and analytics to boost self-service, agent productivity, compliance, and growth metrics (loans, deposits, cost savings). Glia emphasizes security, integrations, and industry-specific features for banking and credit unions, delivering a SaaS platform that replaces legacy CCaaS systems.

📋 Description

• Recruit, enable, and manage channel partners in the assigned Eastern territory • Manage existing channel partners and recruit and onboard new partners to drive channel sales • Become a subject matter expert on Glia and its products • Educate, train, and capture mindshare with channel partners • Present Glia’s company presentation and product demonstrations • Provide product training and solution demonstrations during partner recruitment and onboarding • Build strong partner relationships to uncover and drive new business opportunities • Oversee the sales funnel to ensure opportunities progress through the sales cycle • Work closely with marketing to build partner recruitment webinars and increase Glia brand awareness among the partner community • Participate as an integral part of go-to-market motions

🎯 Requirements

• 3+ years experience in channel management and/or technology sales • Proven methodology to prospect and build a pipeline • Experience driving the sales process across internal and external teams (channel, engineering, marketing, field) • Proven track record of sustained over performance against sales quota and pipeline goals • Candidates must be based in the Eastern U.S., east of the Mississippi; candidates based in the Western U.S. will not be considered • Familiarity with financial technology, banking, or credit union software is nice to have • Experience in a partner-led or channel sales motion, including supporting reps through co-sell or resell deals is nice to have • Experience with CRM-based pipeline management and partner tooling, such as Salesforce and PRM platforms, is nice to have • Background in CCaaS, contact center, or customer experience technology is nice to have

🏖️ Benefits

• Stock options and competitive salary • Professional development support, including trainings, courses, conferences, and books • Access to the latest tools and equipment you’ll need • Sports compensation and reimbursement for therapy and counseling sessions • Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games • A diverse, international team representing 25 countries

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