District Manager – OnStar & Loyalty

🔥 46 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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General Motors

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1908

🚘 Automotive

🏭 Manufacturing

🚗 Transport

💰 $500M Grant on 2024-07

Automotive • Manufacturing • Transport

General Motors is a leading multinational corporation in the automotive industry, committed to creating a future with zero crashes, zero emissions, and zero congestion. With operations and facilities worldwide, GM focuses on innovation across various areas including engineering, manufacturing, and information technology. The company emphasizes diversity, inclusion, and the development of sustainable technologies to shape the future of mobility.

📋 Description

• Serve as the primary field representative and advocate for OnStar, GM connected services, loyalty, and subscription offerings across an assigned dealer network • Build trusted relationships with dealer principals, general managers, sales leaders, and service leaders • Act as liaison between OnStar, GM vehicle brands, and assigned dealerships • Coach and influence dealership teams to drive adoption, customer engagement, loyalty, and business performance • Conduct monthly and quarterly performance reviews using data and analytics • Identify opportunities and co-create dealer action plans for continuous improvement and sustainable growth • Monitor Dealer, District, Zone, and Region performance against monthly, quarterly, and annual goals • Design and deliver live in-dealership and virtual training on OnStar, My GM Rewards, GM Rewards Credit Card, connected vehicle technologies, and customer onboarding • Troubleshoot OnStar, GM mobile app, and internal platform issues • Ensure customers receive setup, enrollment, and ongoing engagement with connected services • Collaborate with Vehicle Sales, Service & Marketing, Fleet and Commercial Sales, OnStar Digital Services, and Loyalty teams • Support product and feature launches and align GM and dealer marketing and messaging • Resolve dealer and customer satisfaction issues • Provide field feedback on programs, tools, and processes to improve dealer and customer support • Travel frequently throughout the assigned territory, at least 50% and up to 90%

🎯 Requirements

• 2+ years of sales, customer service, or related experience • Bachelor's degree or equivalent experience • Strong communication and presentation skills • Ability to support business needs across assigned time zones, including occasional weekends and holidays • Proficiency with Google Workspace and/or Microsoft Office applications • Ability to utilize and troubleshoot technology platforms, mobile applications, and subscription-based services • Excellent written and verbal communication skills with strong attention to detail • Ability to travel up to 90% within the assigned territory • Valid driver's license and ability to legally operate a motor vehicle • Must currently reside within the territory or be willing to relocate to Alabama or an approved surrounding area within 60 days of the start date • Must live in an approved city within the assigned territory by the timeline provided at offer • Must be legally authorized to work without GM immigration sponsorship now or in the future • Must successfully complete a Motor Vehicle Report review • Preferred: experience supporting automotive dealerships, OEMs, or related retail operations • Preferred: strong prioritization, time management, and organizational skills • Preferred: demonstrated learning agility and continuous improvement mindset • Preferred: self-motivated with a proven track record of delivering results • Preferred: ability to thrive in a fast-paced, evolving environment • Preferred: adaptable, innovative, and comfortable leading through change • Preferred: strong analytical and problem-solving skills with a data-driven approach

🏖️ Benefits

• GM Total Rewards resources and benefits supporting well-being at work and home • Remote work arrangement • No relocation benefits; relocation costs are the selected candidate’s responsibility