DRP Field Implementation Manager

🔥 0 minutes ago

🏈 Alabama, Connecticut, +16 more states – Remote

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💵 $105.6k - $140.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of General Motors

General Motors

10,000+ employees

Founded 1908

🚘 Automotive

🏭 Manufacturing

🚗 Transport

💰 $500M Grant on 2024-07

Automotive • Manufacturing • Transport

General Motors is a leading multinational corporation in the automotive industry, committed to creating a future with zero crashes, zero emissions, and zero congestion. With operations and facilities worldwide, GM focuses on innovation across various areas including engineering, manufacturing, and information technology. The company emphasizes diversity, inclusion, and the development of sustainable technologies to shape the future of mobility.

📋 Description

• Oversee dealer DRP implementations across the assigned region • Lead dealership group DRP implementations as the Channel Field SME for GM’s Digital Retail Platform • Serve as regional lead for dealership group implementations and provide tailored, concierge-style support • Manage the implementation pipeline through pre-onboarding, onboarding, and go-live stages • Remove barriers that could delay implementation completion • Drive engagement and utilization through expertise in GM’s DRP, dealership operations, and automotive digital retailing best practices • Maintain dealer engagement and readiness for critical implementation milestones • Act as relationship manager for dealers, addressing concerns, navigating conflict, and managing pushback • Identify and mitigate implementation risks • Document, communicate, and escalate issues and concerns • Partner with DRP Implementation Partners on non-technical and relationship-driven implementation activities • Deliver presentations and product demonstrations • Help ensure dealership groups launch successfully and on schedule • Prioritize high-impact DRP activities and align with established goals • Manage travel and program-related expenses according to GM guidelines • Travel at least 50% or more on a frequent basis

🎯 Requirements

• Background in dealership consulting or automotive retail operations • Strong understanding of the retail automotive industry, including dealership terminology, structures, and workflow processes • Experience with dealership and automotive retail software platforms, including DMS, CRM, and digital retailing solutions • Knowledge of dealership desking or F&I processes • Ability to stay current on rapidly evolving digital solutions • Positive, solutions-oriented attitude in high-pressure environments • Strong collaboration skills with General Motors teams, clients, and vendor partners • Exceptional verbal and written communication abilities • Skilled in delivering presentations, leading discussions, and addressing objections • Proficient in Microsoft Office applications • Strong analytical, problem-solving, and decision-making capabilities • Willingness to travel weekly, up to 60% overall depending on territory • Must currently reside within the hired region or be willing to relocate to an approved city within 60 days of the start date • Must not require GM immigration sponsorship now or in the future • Ability to legally operate a motor vehicle regularly and successfully complete a Motor Vehicle Report review

🏖️ Benefits

• Incentive pay program with payouts based on company performance, job level, and individual performance • Medical, dental, and vision benefits • Health Savings Account • Flexible Spending Accounts • Retirement savings plan • Sickness and accident benefits • Life insurance • Paid vacation and holidays • Tuition assistance programs • Employee assistance program • GM vehicle discounts

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