Regional Sales Manager

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

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Goliath

WebsiteLinkedInAll Job Openings

201 - 500 employees

🎲 Welcome to Goliath – where innovation lives! 🚀 Founded in 1980, we are one of the few family-owned global toy and game companies. Our journey began with a simple mission: bringing fun to every household. Today, we stand as a creator, manufacturer, and distributor of a wide array of products that spark creativity and challenge minds. Goliath operates globally with offices in key locations around the world and does business in over 100 countries.

📋 Description

• Schedule and lead customer meetings, both in-person and virtual, to present new products, business updates, and growth opportunities. • Review customer inventory levels and identify gaps, opportunities, and assortment needs. • Prepare customized presentations, sales reports, and product samples to support customer discussions. • Reconnect regularly with inactive, new, and key customers to strengthen relationships and drive business growth. • Maintain ongoing communication with customers to support satisfaction and long-term partnership development. • Manage the quote process in partnership with the VP of ROC Sales, including item setup, customer portals, required forms, and import documentation. • Resolve customer issues related to inventory, backorders, shipping delays, damages, and purchase orders. • Support the onboarding of new customers and products, including system setup, portal management, training, and website content coordination. • Work closely with Accounting on overdue invoices, chargebacks, promotional activity, and account maintenance. • Review and communicate opportunity-buy inventory opportunities with relevant customers. • Update forecasting and monitor inventory changes to ensure product availability and support customer demand. • Communicate regularly with internal teams regarding inventory levels, forecasts, labeling requirements, shortages, and warehouse-related issues. • Review customer timelines and planning calendars to proactively address business needs. • Analyze ordering trends, inventory performance, and lost sales opportunities resulting from out-of-stock situations. • Review retailer scorecards and collaborate with ordering and logistics teams to identify and implement improvements. • Coordinate trade show preparation, including product selection, sample management, booth planning, marketing coordination, shipping, and logistics. • Follow up on trade show opportunities, customer discussions, inventory concerns, and new business initiatives. • Support ongoing business development efforts by identifying opportunities to expand sales and improve customer performance. • Analyze customer performance reports and discuss business trends, opportunities, and concerns with buyers when appropriate. • Review account performance, successes, challenges, and areas for improvement. • Identify recurring customer or operational issues and communicate recommendations and solutions to management. • Contribute ideas and strategies that support long-term sales growth, operational efficiency, and customer satisfaction.

🎯 Requirements

• Strong customer relationship management and communication skills. • Ability to manage multiple priorities and customer accounts in a fast-paced environment. • Strong organizational skills and attention to detail. • Problem-solving mindset with the ability to navigate customer and operational challenges. • Proficiency in Microsoft Excel, Outlook, and other business applications. • Ability to work cross-functionally with Sales, Operations, Purchasing, Logistics, Accounting, and Marketing teams. • Preferred • Experience in sales, account management, customer service, or retail sales support. • Experience working with customer portals, item setup processes, inventory management, or forecasting. • Experience working with import requirements, purchase orders, and supply chain processes. • Experience utilizing AI tools such as Claude, ChatGPT, or similar platforms to improve productivity, reporting, and business analysis.

🏖️ Benefits

• 401(k) with company matching • Health, dental, and vision insurance to keep you covered • Life insurance • Flexible spending and health savings accounts to manage your healthcare costs • Paid time off to recharge when you need it • Join a fun, dynamic and creative industry—working with toys and games brings its own rewards