Account Manager

Job not on LinkedIn

🔥 3 minutes ago

🌐 United States, Canada – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

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Logo of Goodstack

Goodstack

51 - 200 employees

Founded 2017

💼 Consulting

📣 Marketing

🤲 Charity

Consulting • Marketing • Charity

Goodstack is a global donations infrastructure platform that connects leading brands and causes, empowering them to incorporate purpose into their operations while driving return on investment (ROI). The platform facilitates easy and efficient donations to verified causes worldwide, enhances customer engagement, and supports compliance for nonprofits and educational organizations. Goodstack aims to streamline the process of charitable contributions, ensuring organizations can support causes they care about without bureaucratic delays.

📋 Description

• Own end-to-end relationships for a portfolio of approximately 40 high-value annual subscription clients with $1M+ annual revenue • Conduct structured weekly stakeholder syncs to maintain alignment, track progress, and build organizational trust • Partner with internal operations to ensure service delivery goals and grant milestones are consistently met • Identify, pitch, and close portfolio expansion opportunities to increase Net New ARR • Upsell custom projects and expanded scopes of work based on client operational needs • Introduce and cross-sell Government and Federal grant opportunities • Drive customer development through structured interviews and qualitative feedback during weekly interactions • Uncover market needs and collaborate with product leadership to design and validate new solutions such as impact reporting tools

🎯 Requirements

• 3–5+ years in Account Management, Enterprise Customer Success, or Sales managing high-touch, high-ARR customer portfolios • History of meeting or exceeding net revenue expansion quotas • Skilled at running discovery, framing ROI, and guiding clients toward expanded solution packages, including Government/Federal grants • Demonstrated capability in customer development, product feedback loops, and identifying new commercial opportunities from routine client conversations • Work authorization or sponsorship status must be addressed for the country of residence • Experience at a startup or scale-up is queried in the application form

🏖️ Benefits

• Salary reviews and share options becoming an integral part of our growth and share in the company's success • Goodstack’s Workplace Giving • Private Health Insurance • On Tuesday, lunch is on Goodstack • $300 Brighten your day annual budget • $1,200 Learning & development annual budget • Goodstack library • Paid days off to volunteer for non-profit causes • Paid days to attend conferences • Paid day off on your birthday! • 25 days annual leave, plus paid public holidays • Paid sick leave • Paid wellness leave • Flexible working hours • WFH budget upon joining • Ecologi Carbon Offsetting

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