Area Manager

Job not on LinkedIn

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $80k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 8%

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Logo of Gumro & Associates

Gumro & Associates

11 - 50 employees

Founded 1974

🏥 Healthcare

🍽️ Food & Beverage

🛒 Retail

Healthcare • Food & Beverage • Retail

Gumro & Associates is a company specializing in final mile delivery solutions. They offer a wide range of services, including on-demand courier delivery, routed delivery, and cross dock operations. The company serves industries such as healthcare and retail, focusing on providing fast and professional delivery services that enhance customer experiences. With over 30 years of experience, Gumro & Associates utilizes robust technology and data-driven insights to optimize delivery operations nationwide. They offer customizable solutions to meet complex delivery needs while striving for unbeatable accuracy and reliability.

📋 Description

• Manage $10M to $15M of revenue across an assigned geography • Manage Operations Managers and On-Site Coordinators • Ensure transportation services exceed customer expectations and meet budgeted financial goals • Monitor customer service performance and resolve issues with immediate resolution and action plans • Ensure Operations Managers meet with clients and complete visit documentation • Meet with customers quarterly to assess service • Monitor company KPIs and customer metrics • Lead implementation of new business as needed • Monitor recruiting efforts and courier resource availability • Monitor Courier Job Acceptance Logs • Monitor independent-contractor compliance with contractual requirements • Ensure gross margin exceeds budgeted targets • Review and approve driver-pay activities • Identify and implement margin-improvement opportunities • Develop and coach direct reports through training and experiential learning • Monitor Operations Managers’ activities and effectiveness

🎯 Requirements

• High School Diploma or equivalent required • 7+ years of experience in transportation • Proficient computer skills in MS Word, Excel, Outlook and database software • Ability to work from home with travel throughout assigned area as required • Ability to work additional hours to deal with operational issues when necessary • Maintain a valid driver’s license and clean, functional vehicle • Ability to lift up to 50 pounds on occasion • Ability to establish trust and credibility in the organization • Proactive and resourceful; able to work effectively in a fast-paced environment • Effective verbal and written communication skills • Demonstrated quantitative and analytical skills • Excellent interpersonal skills for driver and customer interactions • Ability to understand the independent contractor relationship • Six Sigma Green Belt Certification preferred • Associates or Bachelor’s degree preferred

🏖️ Benefits

• 401(K) • Health Insurance • Disability/Life Insurance • Paid Time Off (PTO) • Paid Holidays • Paid Sick Time (for part-time positions)

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