Director, Sales Development, Americas

🕒 May 22

🇺🇸 United States – Remote

💵 $195.8k - $225k / year

⏰ Full Time

🔴 Lead

💵 Sales Development (SDR)

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Own the operations from day one • Coach your managers, maintain forecast predictability, and keep SDR-to-AE handover quality high • Drive global AI transformation in SDR workflows • Build a development system that progresses SDRs into AE roles • Own operational metrics including pipeline analytics and forecast cadence

🎯 Requirements

• 8+ years in SDR or pipeline generation, including 3+ years managing managers in a B2B SaaS environment • Demonstrated, hands-on experience deploying AI tooling into SDR workflows • Proven track record of standardizing playbooks across distributed teams and lifting output without growing headcount • Strong operational rigor: you track the right metrics, run tight forecast cadences, and surface problems early • Credible stakeholder presence with VP and C-suite-level GTM leadership • A builder's instinct: you create systems, not workarounds

🏖️ Benefits

• Equity • Bonus (if applicable) • Global annual leave policy of 30 days per annum • 3 days of annual leave reserved for Grafana Shutdown Days to allow the team to disconnect • In-Person onboarding to help new hires thrive from day 1 with their respective teams