Growth Account Director

🕒 December 16, 2025

🇺🇸 United States – Remote

💵 $350k - $380k / year

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Identify new opportunities to expand Grafana usage within 2 - 3 top existing accounts across multiple functions and business lines. • Develop and maintain strong relationships at Executive level in current customers. • Create and execute strategic plans for defined account set. • Meet and exceed individual quarterly and annual sales goals. • Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management). • Cultivate sales through outbound prospecting and inbound leads. • Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise. • Become an expert in managing your sales pipeline in Salesforce. • Manage quote creation, order processing, and day-to-day customer requests.

🎯 Requirements

• 5+ Years of Experience in Infrastructure Technology Sales • Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer) • Energetic, upbeat, entrepreneurial, tenacious team player • Adaptable and with demonstrable experience in high velocity technology companies • You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually. • Bonus Points For: • Experience using Salesforce • Familiarity with open source technology is a significant advantage • Experience using Command of the Message and MEDD(P)ICC is ideal.

🏖️ Benefits

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. • Transparent Communication – Expect open decision-making and regular company-wide updates. • Innovation-Driven – Autonomy and support to ship great work and try new things. • Open Source Roots – Built on community-driven values that shape how we work. • Empowered Teams – High trust, low ego culture that values outcomes over optics. • Career Growth Pathways – Defined opportunities to grow and develop your career. • Approachable Leadership – Transparent execs who are involved, visible, and human. • Passionate People – Join a team of smart, supportive folks who care deeply about what they do. • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.