Senior Product Designer, Knowledge Graph

Job not on LinkedIn

🔥 29 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $143k - $180k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

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Grafana Labs

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Grafana Labs is a company that specializes in open-source observability technologies and solutions. It offers a comprehensive suite of tools for logging, metrics, tracing, and profile management with products like Grafana, Loki, Tempo, and Mimir. Their offerings are designed to help businesses visualize, monitor, and alert on data from various sources, providing capabilities such as anomaly detection, root cause analysis, and service level objective management using AI/ML insights. Grafana Labs provides both cloud-based and self-managed solutions, ideal for infrastructure, application, and frontend observability. Additionally, their platform supports integration with various data sources like Prometheus and OpenTelemetry, making them a key player in the observability and infrastructure monitoring space.

📋 Description

• Design experiences for Grafana Cloud’s Knowledge Graph context layer, powering the entity graph, entity catalog, and RCA workbench • Enable customers to understand and explore how their systems connect • Present complex, constantly changing information clearly without overwhelming users • Translate research and data into easy-to-digest experiences • Tailor experiences to different target audiences and user perspectives • Collaborate cross-functionally with engineering, product management, technical writing, GTM, and Product Design teams • Balance business priorities, customer needs, and technical considerations while prioritizing impact • Document user needs, pain points, design directions, UX trade-offs, and detailed feature designs • Execute research and contribute to quantitative and qualitative research initiatives • Coach and mentor other designers • Contribute to Product Design team initiatives and evolve ways of working

🎯 Requirements

• 7+ years of relevant design experience working on B2B/enterprise software products • Experience designing tools and services for developers or other highly technical users is ideal • Portfolio of effective designs for complex products delivered in a fast-paced environment • Experience running qualitative research in complex fields • Ability to balance business goals, product priorities, customer feedback, research insights, and technical considerations • Ability to collaborate with cross-functional teams across multiple locations and time zones • Attention to detail and willingness to learn about a complex, technical product space • Experience working in a fully remote, fast-paced environment • Experience designing complex, data-dense interfaces with a focus on clarity is a bonus • Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring is a bonus • When applying, provide an example of an experience where decision-making in a complex area was made easy through a well-curated UI

🏖️ Benefits

• Equity • Bonus (if applicable) • 100% remote, global culture • Career growth pathways • In-person onboarding • 30 days of annual leave per annum • 3 annual leave days reserved for Grafana Shutdown Days • Transparent communication and regular company-wide updates • Autonomy and support to ship great work and try new things • Global annual leave policy complying with local legislation where applicable