Patient Services Coordinator

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Graham Healthcare Group

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2003

🏥 Healthcare

⚕️ Healthcare Insurance

🏢 Enterprise

Healthcare • Healthcare Insurance • Enterprise

Graham Healthcare Group is a company focused on delivering high-quality post-acute care services by partnering with health systems to provide care in patient homes and communities. They address the fiscal challenges faced by healthcare providers through innovative home-based care models and collaborative partnerships. With a commitment to improving population health, clinical performance, and patient experiences, Graham Healthcare Group uses a buy-and-hold strategy with permanent capital to ensure long-term partnerships. They serve over 80,000 patients annually, working closely with hospitals, health systems, and physician groups to enhance post-acute service lines and drive efficiency. Their main goal is to offer integrated care solutions that improve operational, financial, and clinical outcomes while reducing healthcare costs.

📋 Description

• Work within the Homecare Homebase (HCHB) workflow structure as directed • Compile daily schedules of clinical staff • Assign POD clinicians to patients under the direction of the Assistant Clinical Manager • Assist POD personnel in coordinating patient/client services • Serve as liaison between field staff, patients/clients, and POD personnel • Communicate with CFSS when order approval is holding scheduling • Complete daily tasks/workflows and communicate unresolved workflow issues to the Assistant Clinical Manager before shift end • Process visits sent back from clinicians • Work the required Saturday and Sunday schedule, with weekend rotation as needed • Accumulate admissions/intake information and communicate with CFSS about possible staffing needs and concerns

🎯 Requirements

• Homecare Homebase (HCHB) experience required • At least one year of experience in a customer service capacity • Minimum of two years of general office experience • At least one year of data entry or word processing experience • Proficiency in Microsoft Office Suite • Ability to work every Saturday and Sunday, 8 AM–5 PM EST or CST • Ability to work full-time, 40 hours per week • Legally authorized to work in the United States • Successful completion of a pre-employment drug screen • Associate’s degree preferred • At least one year of home health experience preferred • Previous home health experience preferred

🏖️ Benefits

• Medical benefits: health, vision, and dental insurance • 401K and pension with 4% employer contribution • 15 days PTO • Competitive pay with opportunity for advancement • Company-paid life insurance and disability benefits • Pre-tax FSA and HSA plans • Generous PTO packages • 50% tuition discounts for selected Purdue and Kaplan courses • Flexible weekday scheduling options • Full-time remote work