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Inside Sales Support Specialist

đŸ”„ 0 minutes ago

đŸ‡ș🇾 United States – Remote

đŸ’” $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

đŸ‘» Ghost score 0%

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Logo of Greyson Clothiers

Greyson Clothiers

51 - 200 employees

Founded 2015

đŸ’Œ Consulting

đŸ„ Healthcare

📣 Marketing

Consulting ‱ Healthcare ‱ Marketing

<Greyson Clothiers> Greyson Clothiers is a premium performance-driven apparel brand blending technical innovation with elevated design for men, women, and youth. Focused on luxury golf and sport-inspired fashion, the company offers performance polos, layers, pants, and accessories that transition from the course to everyday life, and operates a community-driven membership program with exclusive drops and VIP tiers. Greyson sells directly to consumers via an eCommerce platform, mobile app, and physical store locations, and partners with athletes and brands for limited-edition collaborations.

📋 Description

‱ Act as the main point of contact for wholesale customers, building and maintaining strong relationships ‱ Monitor and manage wholesale order status, provide timely customer updates, and address fulfillment concerns ‱ Identify and resolve wholesale customer issues with internal teams ‱ Liaise with sales, logistics, and inventory management departments ‱ Communicate promotions and product launches and facilitate reorders ‱ Assist with order modifications, including quantity, size, and other specifications ‱ Maintain accurate records of customer interactions, feedback, and preferences ‱ Seek customer feedback to improve service quality ‱ Support the wholesale sales team with insights into customer needs and preferences

🎯 Requirements

‱ Proven experience in customer support or a related role, preferably in a wholesale or B2B environment ‱ Excellent communication and interpersonal skills ‱ Strong organizational abilities with attention to detail ‱ Familiarity with wholesale processes, order fulfillment, and inventory management ‱ Ability to work collaboratively in a team-oriented environment ‱ Proficient in using customer relationship management (CRM) software and other relevant tools

đŸ–ïž Benefits

‱ Unlimited Paid Time Off ‱ Paid Sick Leave ‱ 13 annual paid company holidays ‱ Competitive employee discount ‱ Paid Family Leave Program (Maternity & Bonding) ‱ Company paid long-term and short-term disability ‱ Tax Advantage Accounts (FSA, HSA, FSA Dependent Care, 401(k) & 401(k) Roth) ‱ Comprehensive Medical Coverage (medical, dental, vision) with company HSA contributions

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