Specialist II, Release of Information Operations

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $25 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Grow Therapy

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🏥 Healthcare

⚕️ Healthcare Insurance

🏪 Marketplace

Healthcare • Healthcare Insurance • Marketplace

Grow Therapy is a digital mental-health platform that connects clients to licensed therapists and medication providers, with online booking and sessions covered by insurance. The service markets fast access (most clients start within days), insurance billing (sessions average $21 with insurance), and outcome tracking (client-reported reductions in anxiety and depression, high reported improvement and therapeutic bond). Grow helps users find providers by specialty, availability, and insurance, and emphasizes low out-of-pocket costs and HSA/FSA eligibility.

📋 Description

• Process, log, and respond to inbound medical record requests from clients, insurance companies, attorneys, and other valid requesters within required timeframes • Review and validate request documents, authorizations, subpoenas, and records for production • Ensure releases are accurate, complete, and compliant with federal and state regulations, HIPAA, and other privacy laws • Maintain strict confidentiality and safeguard patient information • Communicate with clients, Grow providers, and requesters to clarify or obtain information, assist with records needs, and provide status updates • Collaborate with teammates on special projects, including broader chart audits • Serve as a resource to other Grow teams for ROI or records questions • Report to the ROI Operations Manager, with day-to-day oversight from the ROI Operations Supervisor

🎯 Requirements

• 2+ years of experience in Release of Information or medical records management • Health information management education and/or credentials are a plus • Tech savvy and adept at navigating EMRs, systems, tools, and ticketing software • Team player, adaptable, collaborative, and focused on positive customer experiences • Great attention to detail and an eye for process improvement • Experience in mental/behavioral health and/or technology is a plus but not required • Must be authorized to work lawfully in the United States • Must not require sponsorship for an immigration-related employment benefit

🏖️ Benefits

• Comprehensive medical, dental, vision, life, and disability coverage • No-cost access to therapy through the Grow platform for US employees • Retirement savings programs • Equity opportunities • Flexible time off • Company-paid holidays • Company-wide Winter Break • Up to 18 weeks of paid parental leave • New child stipend • Dedicated weekly flexible time for self-care • Annual wellness and development stipend • Pre-tax commuter benefits for hub-location employees • Home workspace support • Meal benefits for remote and hub-based employees • Wellness memberships • Virtual care • Pet insurance discounts where available • Global travel assistance • Travel to company and department offsites 2–3 times per year