Senior Technology Specialist

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Grüns

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🧘 Wellness

🍽️ Food & Beverage

🏥 Healthcare

Wellness • Food & Beverage • Healthcare

Grüns is a wellness and fitness company that aims to make healthy eating enjoyable and accessible. The company transforms traditional greens supplements, which often have an unappealing taste, into delicious, snackable products that customers can look forward to consuming. With a variety of ingredients that support numerous health benefits, Grüns positions itself as a convenient solution for meeting nutritional needs.

📋 Description

• Support and maintain ERP and enterprise systems, including integrations, and troubleshoot Level 1 issues • Manage the order-to-cash process across DTC and retail integrations, including SKU mappings • Coordinate system updates, patches, and upgrades with vendors and teammates • Build and maintain QA checks for data and system integrity • Provide first-line technical support for hardware, software, and collaboration tools • Manage cybersecurity protocols and improve business continuity and disaster recovery • Document process flows, system configurations, troubleshooting steps, and training materials • Lead technology improvement projects from requirements gathering through build, testing, training, and post-live support • Run technology onboarding for new hires, including equipment, access, and systems training • Partner with departments to identify technology needs and evaluate tools • Grüns provides comprehensive, convenient nutrition through gummies made from nutrient-dense, whole-food ingredients.

🎯 Requirements

• 2-3 years of experience in technology support or similar work at a fast-growing company • Strong technical aptitude • Ability to troubleshoot complex hardware and software issues independently • Demonstrated experience redesigning a specific workflow or process and explaining the changes and results • Hands-on experience with ERP systems, ideally Fulfil or Microsoft Dynamics • Bias toward shipping and automating manual processes • Fluency with AI tools and ability to help others use them • Responsive, patient, and clear approach to supporting internal teammates • Ability to document processes and work comfortably with ambiguity • Ability to own outcomes and collaborate deeply

🏖️ Benefits

• Base salary of $90,000-$110,000 plus bonus depending on experience • Comprehensive benefits package • Strong benefits coverage for employees and their families • Generous PTO • Free Grüns products • Additional health and well-being perks • Career growth opportunities • Biannual company off-sites