Payroll Implementation Specialist

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $55k - $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

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GreenSlate

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

Finance

GreenSlate is a company specializing in the entertainment industry, leveraging two decades of experience to advance the business of content production. They provide innovative solutions such as intuitive production accounting software, paperless payroll processing, and digital workflow solutions to meet the business needs of content producers. By focusing on simplifying complex processes, GreenSlate allows production teams to concentrate on creating inspiring content, while also offering technology, tax credit management, and benefits services.

📋 Description

• Gather and verify documents and details for new payroll projects • Set up standard payroll projects and make routine client-requested changes using established checklists • Add new projects to the payroll system and submit work location requests • Respond promptly and accurately to client calls and emails • Keep clients updated on project status • Escalate complex questions and problems and follow them through to resolution • Support day-to-day client onboarding tasks • Update the onboarding tracker • Send payroll forms and check-printing supplies to productions and confirm delivery • Replace outdated payroll forms and organize the forms library • Enter and update client, project, and industry contact information • Develop working knowledge of union deposits and draft related correspondence • Support the close-out of client projects

🎯 Requirements

• Bachelor's degree, or equivalent experience • 2+ years of customer service experience • 1+ year in implementation or project onboarding • Experience supporting accounting or business operations is preferred • Knowledge of production workflows and accounting basics is a plus • Strong client focus and relationship-building ability • Ability to handle high volumes and stay calm under pressure • Accountability for completing tasks correctly • Problem-solving ability • Enthusiasm for providing superior customer service • Eagerness to learn payroll and production accounting • Excellent listening and communication skills • Highly focused, organized, and detail-oriented • Must be located in the Pacific Time Zone • Ability to work remotely within the United States • Ability to hear, see, stand, sit, and operate standard office equipment • Ability to lift up to 50 pounds • Occasionally able to work hours beyond the normal daily schedule

🏖️ Benefits

• Competitive salary tailored to your experience, with regular reviews and opportunities for raises • Matching 401(k) • Employee Assistance Program • Mental health support • Accident insurance • Wellness discounts and perks through the Holisticly platform • Full-time remote flexibility with tools and support • Impactful work in the entertainment industry • Collaborative culture • Access to leading AI tools

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