Client Manager, Premier Market

🔥 12 hours ago

🏈 Ohio, Michigan – Remote

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💵 $54.7k - $89.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤝 Client Partner

🦅 H1B Visa Sponsor

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Logo of Guardian Life

Guardian Life

5001 - 10000 employees

Founded 1860

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Non Equity Assistance on 2016-08

Healthcare • Consulting • Food & Beverage

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

📋 Description

• Manage planholder/client accounts for Premier brokers (2–999 lives) • Ensure client satisfaction, persistency, growth, and profitability goals are achieved • Build relationships with clients and brokers/consultants through in-market presence • Collaborate with the sales representative on account management strategy and positioning • Manage the client lifecycle and develop solutions for benefit needs • Balance client needs with business needs • Achieve yearly financial growth and persistency goals • Travel regularly within the assigned territory

🎯 Requirements

• BA or BS degree preferred or equivalent work experience • Minimum of 3 years of group insurance experience servicing accounts and/or account management • Strong customer service acumen • Demonstrated success dealing with brokers/consultants and sophisticated clients • Ability to analyze data to influence and execute renewal decisions • Proficiency in Microsoft Office suite: PowerPoint, Word, Outlook, Teams; Concur; Tableau; Salesforce • Ability to operate in a virtual environment and build rapport virtually • Knowledge of relevant industry products and processes, including Worksite, LTD, Dental products, absence management, online enrollment, experience rating, and dental network analysis processes • Consultative selling, virtual communication, presentation, relationship-building, strategic thinking, critical thinking, basic math, organizational, and time management skills • Must achieve required industry licensing within 90 days of date of hire and maintain license through Continuing Education requirements • Must be based in Ohio or Michigan • Must be legally authorized to work in the United States without current or future employer sponsorship

🏖️ Benefits

• Support and flexibility to achieve professional and personal goals • Skill-building opportunities • Leadership development • Philanthropic opportunities • Contemporary, supportive, flexible, and inclusive benefits and resources • Benefits for full-time eligible employees

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