Network Support Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $42.8k - $64.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛜 Network Engineer / Network Administrator

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Guardian Life

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1860

🏥 Healthcare

💼 Consulting

🍽️ Food & Beverage

💰 Non Equity Assistance on 2016-08

Healthcare • Consulting • Food & Beverage

Guardian Life is a comprehensive insurance provider offering a wide range of insurance products and services. Founded 160 years ago, the company has grown to serve over 12 million people daily. Guardian Life specializes in various insurance plans, including life, disability, dental, vision, accident, critical illness, and hospital indemnity insurance. The company also provides workforce solutions such as group benefits, absence management, paid leave, and benefits technology. Furthermore, Guardian Life offers investment services, annuities, and retirement plans, supported by financial professionals. The firm is committed to social responsibility, equity, and inclusion, partnering with organizations to foster well-being and financial health. With a strong network and deep industry experience, Guardian Life continues to be a reliable partner in protecting individuals and families while preparing them for the future.

📋 Description

• Conduct outbound outreach to dental offices, primarily through phone calls and follow-up emails, to confirm demographic, practice, and directory information • Update source systems and provider records to maintain data integrity and support compliance requirements • Review and update records, provide reports, and respond to inquiries from multiple department email boxes within turnaround timelines • Assist with testing, troubleshooting, and resolving complex inquiries and escalated issues • Provide status updates to the Team Leader as needed • Contribute to new and updated workflows that improve consistency, efficiency, and customer experience • Support specialty projects, including generating rosters, making external calls, and completing mandatory contractual and compliance updates • Report to the Team Leader of Network Services

🎯 Requirements

• High school diploma or equivalent • Knowledge of Microsoft Excel and Outlook • Experience working in web-based systems and across multiple systems • Clear verbal and written communication skills • Ability to work independently and as part of a team • Ability to adapt to changing business priorities and environments • Ability to make decisions using sound judgment

🏖️ Benefits

• Support and flexibility to achieve professional and personal goals • Skill-building opportunities • Leadership development opportunities • Philanthropic opportunities • Contemporary, supportive, flexible, and inclusive benefits and resources • Company benefits for full-time eligible employees