Account Representative – Absence

🔥 7 minutes ago

🇺🇸 United States – Remote

💵 $40k - $50k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 36 days.

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ComPsych

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

ComPsych is a leading provider of employee assistance programs (EAP), offering mental health and wellness services to employees and their families. The company focuses on improving workplace productivity by providing support services that help employees manage personal and work-related challenges. ComPsych's solutions include counseling, crisis intervention, and various wellness programs designed to enhance overall employee satisfaction and performance.

📋 Description

• Serve as expert for ComPsych services with customers and exhibit a thorough understanding of absence management, departmental procedures and tools • Use independent judgement and discretion when handling matters related to assigned accounts • Maintain and develop relationships with assigned customers, ensuring the company’s goals are met and clients’ needs are addressed with assigned book of business • Investigate, review, and resolve client concerns and communicate resolution or partner on next steps to ensure customers satisfaction • Serve as trusted advisor to client during implementation and post-implementation • Retain, grow, and expand book of business by identifying opportunities to expand services with additional products • Support other Account Managers with servicing large/complex accounts through verbal and electronic correspondence • Create and build strong working relationships with ComPsych’s business leaders to provide the best service to customers • Maintain a professional demeanor in order to represent ComPsych’s values and standards on a daily basis • Work independently as well as foster a positive team environment to best serve customers • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree preferred • 1+ years of experience creating and maintaining successful customer relationships required • Account Management experience a plus • Exposure to benefits administration or HR compliance a plus • Proficiency in Microsoft Office Suite • In-depth knowledge of FMLA compliance a plus • Ability to travel up to 25% of the time • Consistent and reliable high-speed internet and workspace free from distraction, disruption, or noise is required • Ability to be present on camera during work-related trainings, meetings, and/or events • Must be able to sit or stand at a desk for prolonged periods while working on a computer

🏖️ Benefits

• Full benefits package • Paid Time Off (PTO) • Medical insurance • Dental insurance • Vision insurance • 401(k) with match • Robust EAP • Wellness program

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