Cash Posting & Credit Balance Manager – Physician PFS

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🔥 24 minutes ago

🇺🇸 United States – Remote

💵 $77k - $129k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Guidehouse

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

🎖️ Defense

📦 Logistics

💰 Grant on 2023-02

Healthcare • Defense • Logistics

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Oversee cash application and credit balance operations • Supervise Cash Application Specialists and Credit Balance Specialists • Ensure accurate and timely posting of accounts receivable payments and adjustments • Reconcile accounts and daily deposits • Resolve credit balances and unidentified payments • Process internal and external refund requests • Oversee cash and adjustment posting systems, processes, and workloads • Prepare payment summary information for Accounting and Business Office Management • Ensure timely responses to patient, client, and internal inquiries • Analyze and reconcile accounts and correct posting errors and accounting discrepancies • Receive, identify, and batch over-the-counter payments • Complete control logs, balance receipts and daily bank deposits, and prepare payment summaries • Post electronic remittances from third-party payers and reconcile electronic funds transfers • Maintain account notes and supporting information • Update patient demographic information and initiate appropriate account adjustments • Identify trends in credit balances and account discrepancies and escalate issues • Resolve account balances to zero before referral to an outside collection agency • Maintain separation of duties and comply with audit procedures and governmental regulations • Collaborate with onshore and offshore leadership • Manage teams to meet and maintain KPI and SLA targets • Perform other related duties as assigned

🎯 Requirements

• Bachelor's Degree and a minimum 7 years' of prior relevant experience, or an Associates Degree and a minimum 9 years' of prior relevant experience • Relevant experience may be substituted for formal education or advanced degree • Previous experience within a healthcare provider, payor, insurance, professional business or an outsourcing company • Of the required relevant experience, a minimum of two years must include people management experience • 3+ years cash//credit/adjustment experience with a healthcare provider or an outsourcing company • Multiple systems experience • Knowledge and utilization of desktop applications including Word and Excel • Ability to initiate and follow through on projects and work independently • Strong written and verbal communication skills • PC skills in a Windows environment • Ability to work remotely from any location in the United States • Up to 10% travel • No clearance required

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Discretionary variable incentive bonus may be available • Parental Leave • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account • Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Tuition Reimbursement • Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Flexible benefits package

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