Patient Account Representative – A/R Follow Up Team

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $31k - $51k / year

⏰ Full Time

🟢 Junior

💰 Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Guidehouse

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

🎖️ Defense

📦 Logistics

💰 Grant on 2023-02

Healthcare • Defense • Logistics

Guidehouse is a global consultancy offering advisory, digital, and managed services across commercial and public sectors. It is purpose-built to support industries such as national security, financial services, healthcare, energy, and infrastructure. Guidehouse collaborates with leaders to navigate complexity and drives transformational changes that impact the future. Their expertise spans data analytics, digital technologies, risk management, and more, with a strong emphasis on sustainability and innovation.

📋 Description

• Resolve unpaid patient accounts through claim editing, billing, follow-up, and payment and adjustment processing • Receive incoming calls and make outbound calls • Analyze and research reasons for denied and underpaid claims • Determine and execute the best approach for claim resolution • Identify issues and trends and report to the manager • Maintain confidential system and payer website access • Follow QBS account management protocols and strategies • Maintain current knowledge of relevant systems, federal and state billing regulations, and contract terms related to claim resolution • Correspond with third-party payers to obtain claim status and payment • Communicate with clients as needed to expedite claim resolution • Perform assigned job-related duties professionally to achieve cash and A/R goals

🎯 Requirements

• High School Diploma or GED or 3+ years of relevant equivalent experience in lieu of diploma / GED. • 1-3+ years working within revenue cycle, health insurance, or healthcare customer service • Working knowledge of medical insurance claims follow-ups, payer portals, and clearinghouses • Working experience with an EHR and EMR systems • Meditech Experience (nice to have) • Epic Experience (nice to have) • PC skills in a Windows environment; knowledge and utilization of Word and Excel (nice to have) • Bilingual Spanish (nice to have) • 1+ year experience working in a Healthcare or Customer Service setting (nice to have) • Ability to initiate and follow through on projects and work independently with minimal supervision (nice to have) • Travel required: None • Clearance required: None

🏖️ Benefits

• Medical, Rx, Dental & Vision Insurance • Personal and Family Sick Time & Company Paid Holidays • Position may be eligible for a discretionary variable incentive bonus • Parental Leave • 401(k) Retirement Plan • Basic Life & Supplemental Life • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts • Short-Term & Long-Term Disability • Tuition Reimbursement, Personal Development & Learning Opportunities • Skills Development & Certifications • Employee Referral Program • Corporate Sponsored Events & Community Outreach • Emergency Back-Up Childcare Program • Flexible benefits package • Flexible work arrangement (100% remote)

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